Quick Balance Inquiry: DBGB Bank Account

Recently, my friend and client, Mr Shubam Sharma from Bihar, who has a general savings deposit account with Dakshin Bihar Gramin Bank (DBGB), emailed me with a simple question:

“How can I check my DBGB bank account balance? Is there a balance checking number?”

Like many rural customers, Shubam was unfamiliar with the various digital and offline banking options available. So, I took the time to guide him through various methods to access his balance conveniently.

If you are looking for an easy way to check your Dakshin Bihar Bank account balance, this guide is for you. I am here to help you just like I helped my client, Shubam.

Hi, I’m Nanne Parmar, with 6 years of experience in digital banking, including working with leading banks like UCO Bank. Here are a few quick options to check your account balance.

On 1 April 2025, the Ministry of Finance introduced a notification for 26 RRB Banks Merging into 11 new Banks. After that, the Dakshin Bihar Gramin Bank (DBGB) & Uttar Bihar Gramin Bank (UBGB) merged and got a new name, Bihar Gramin Bank (BGB).

The new online facilities of Bihar Gramin Bank are still under development, so please stay connected for the next update.

According to the DBGB official website services page, the bank offers several new facilities to check your account balance, including offline and online methods.

So, let’s check out the first, easy, offline method –

1. Dakshin Bihar Gramin Bank Balance Number

This is one of the first and best methods that I suggest to my clients. It is simple and fast, has no internet required, and does not even need a smartphone. All you need is a registered mobile number and an active recharge on the SIM. For missed calls, ofcourse.

According to the DGBG official Instagram page post on June 12, 2024, the bank offers a missed call banking facility to balance enquiries for both savings and current account holders.

To receive available balance SMS, you have to dial 1800 202 3001 using your bank-registered mobile number.

No SMS Received? After trying a few times, if you are not receiving the SMS. It may be possible that your SMS alerts are not activated. You can dial the customer care Toll-free number 18001807777 for help. However, you can visit your home branch, ask for activation of SMS Alerts and update your number as well.

Tip: If banking servers are down, try making missed calls again after 24 hours.

Let’s explore alternative options to view the balance –

2. DBGB WhatsApp Banking

Here is another simple method for you. I hope you know the WhatsApp banking service recently. As per the official website of Dashin Bihar Bank, The Bank introduced a WhatsApp banking facility for their customers.

It works quite well. To know your balance via Dakshin Bihar WhatsApp banking. Follow these steps:

Steps to Activate and Use WhatsApp Banking –

1. Save the number +91 9212038603 as a DBGB Bank on your phone.
2. Open WhatsApp, select the saved contact and send “Hi” to start.
3. If this is your first time using WhatsApp Banking, you need to activate it using OTP.
4. A menu will appear with all available account services
5. Select the Balance Inquiry option to know.

Pro tip: By using DBGB WhatsApp banking, you can also check your account’s last five transactions (Mini-statement).

3. UPI Apps

UPI Apps are part of our smartphone app list nowadays after the Digital India campaign. If you have one, you cross half of the process to view your Dakshin Bihar bank account balance. If you are new to UPI apps, follow these steps to register and the enquiry process.

For example, I am using the Paytm UPI App to instruct you. However, you can use any UPI app of your choice; the steps are the same, such as BHIM, Google Pay, Amazon Pay, PhonePe, and CRED.

1. First, open the Paytm app and log in using your Mobile number and OTP.
2. Once logged in successfully, tap on “My Account”, located in the left corner and find UPI Settings.
3. Under UPI settings, click on Add new bank account, and search for Dakshin Bihar Gramin Bank.
4. Verify your Account by sending SMS and debit card details like Expiry, CVV, and ATM PIN.
5. Now, you will receive an OTP. Enter it and create a 6-digit UPI PIN.
6. Once the UPI PIN is set, go to check balance, select DBGB, enter your UPI PIN, and view your account balance.

Important note: Never share your UPI PIN with anyone, even with bank staff. Please remember your UPI PIN for checking balances or money transfers.

4. Get DBGB mPassbook App

As per the DBGB e-services page, the mPassbook App is a part of their digital banking services. It offers a digital version of your bank account passbook, including transactions, closing balances, and downloading statements.

Follow the steps:

• To check your balance, you have to download it using the Play Store
• Enter your Customer ID and verify with an OTP.
• Set a 4-digit Mpin to log in.
• Now, access using mpin and view your account details, including your current balance and transactions.

5. DBGB Mobile Banking App

The DBGB mPassbook app is not available for iPhones. For iPhone Users, you can go with the DBGB Mobile banking App. It is available for both the Android and iOS app stores. Here are the steps you have to follow to get a balance using the DBGB banking app –

1. Download: Get the App “DBGB mBanking” from the App Store (iOS) or Google Play Store (Android).
2. Register: Input the bank account number and verify through the OTP. Provide your debit card details, such as CVV, number, and expiry, to set passwords.
3. Activation: Wait for 1-2 business days for activation. You will receive an email and SMS with a temporary password and customer ID.
4. Login: Login using the Customer ID and temporary password.
5. Know Balance: Check your balance or download the statement PDF.

Customer Care Helpdesk

If you find issues with any of the above-mentioned methods, OR your problem has still not been solved, contact the DBGB bank directly.

The latest and 24/7 working customer care toll-free number is 18001807777. You can dial after 11 AM for a quick connection. Furthermore, you can go to the DBGB complaint page And fill out the form for help.

I hope you get your answer. If not, please comment below and share with someone who might find it helpful.

Need another bank account balance enquiry number? We’ve listed formats for all major banks. Check out the All Bank list here.

Disclaimer: This blog content on Easemoney is for informational purposes only and should not be considered financial advice. Always consult a certified financial advisor before making any decisions based on the information provided.