Dakshin Bihar Gramin Bank (now Bihar Gramin Bank) customers can check their account balance instantly by giving a missed call to 1800 202 3001 from their registered mobile number.
The service is free and works on both smartphones and keypad phones without requiring internet banking or a mobile app.
⚡ Before You Start:
- Mobile number must be linked with your bank account
- Outgoing call service should be active on your SIM card
- SMS alert service must be enabled
📌 How to Check Bihar Gramin Bank Balance
- Open your phone dialer and call 1800 202 3001
- Call using the mobile number linked with your bank account
- The call disconnects automatically after a few rings
- You receive an SMS with your latest available account balance
📲 Quick Banking Information
| Feature | Details |
|---|---|
| SIM Slot | Using SIM Slot 1 may improve response reliability |
| Supported Phones | Works on smartphones and keypad phones |
| Balance SMS Time | Usually within a few minutes |
| Customer Care | 1800 180 7777 |
💡 Expert Tip: If you recently updated your mobile number in Bihar Gramin Bank, missed call banking may stop working temporarily until SMS alert records are refreshed in the banking system.
Many users resolve this issue by visiting their home branch and requesting SMS or mobile banking reactivation on the updated number.
⚠️ No SMS Received?
- Bank servers may be temporarily busy
- Your registered mobile number may not be updated correctly
- SMS alert service may not be activated
- If the issue continues for more than 24 hours, contact customer care
Next: Check below Bihar Gramin Bank WhatsApp banking, mini statement service, and mobile banking activation methods.
1. DBGB WhatsApp Banking
DBGB (now Bihar Gramin Bank) customers can also check account balance using WhatsApp Banking service 📱. This method is simple and helpful for village and rural area users who already use WhatsApp on their mobile phone daily.
There is no need to visit bank branch or ATM for balance checking. Account details come directly on WhatsApp chat within seconds.
To use DBGB (Dakshin Bihar Gramin Bank) WhatsApp Banking, follow these steps –
- Save this number in your phone – +91 9212038603
- Open WhatsApp and send Hi on this number
- First-time users may need OTP verification using registered mobile number
- After verification, banking service menu will appear automatically
- Select the Balance Inquiry option to know your account balance
Extra tip: DBGB customers can also check the last 5 account transactions using the Mini Statement option available inside WhatsApp Banking.
2. View Balance via UPI Apps
Nowadays, many DBGB (now Bihar Gramin Bank) customers already use UPI apps on their smartphones. If your bank account is linked with any UPI app, checking balance becomes very easy.
You can use apps like Paytm, PhonePe, Google Pay, BHIM, Amazon Pay, or CRED. The process is almost the same in every app.
- First, open the Paytm app and log in using your Mobile number and OTP.
- Once logged in successfully, tap on “My Account”, located in the left corner and find UPI Settings.
- Under UPI settings, click on Add new bank account, and search for “Bihar Gramin Bank”.
- Verify your Account by sending SMS and debit card details like Expiry, CVV, and ATM PIN.
- Now, you will receive an OTP. Enter it and create a 6-digit UPI PIN.
- Once the UPI PIN is set, go to check balance, select DBGB, enter your UPI PIN, and view your account balance.
Important note: Never share your UPI PIN with anyone, even with bank staff. Please remember your UPI PIN for checking balances or money transfers.
3. BGB Mobile Banking App
DBGB customers (now Bihar Gramin Bank) can also check balance using the official BGB mBanking App 📱. The app is available for both Android and iPhone users.
Your Customer ID printed in passbook works as User ID for login.
| Download app from here – | Link |
|---|---|
| • Android: | Google Play Store |
| iPhone | App Store |
Follow these steps to use the BGB mBanking App –
- Download and install the BGB mBanking app from Play Store or App Store
- Open the app and enter your bank account number
- Verify using OTP sent to registered mobile number
- Enter debit card details like card number, expiry date, and CVV
- Create login password and MPIN for security
- Bank may take 1–2 working days for activation
- After activation, you will receive Customer ID and temporary password through SMS or email
- Login using Customer ID and password
- Now you can check account balance, mini statement, and even download statement PDF easily
This method is useful for customers who want full banking features directly from their smartphone without visiting the bank branch regularly
Why Should You Check Your DBGB Bank Balance Regularly?
1. Avoid Declined Payments
Many users forget to check their balance before UPI payments or ATM withdrawals, leading to declined transactions or issues with transfer limits.
2. Stay Updated on Deductions
If your account is linked with any auto-debit EMI or Active subscriptions, it good idea to keep an eye on the balance, as it helps you spot any extra charges, hidden costs or fraud happening.
3. Track UPI and ATM Usage
Regular balance checks also give you better control over card swipes and UPI transfers.
When to Visit the Branch Instead of Using Digital Options?
- Your mobile number is not registered
- You’re not receiving SMS even after missed calls
- UPI PIN setup is failing due to card mismatch
- You need an official balance certificate or a signed statement
Fixes to Common DBGB Balance Enquiry Issues
| Common Problem | Reason | Simple Solution |
|---|---|---|
| Balance SMS not coming | SMS alert service is not active | Visit bank branch and activate SMS alerts |
| Bihar Gramin Bank not showing in UPI app | Server or merger update issue | Try again after some time |
| Missed call service not working | Calling from wrong mobile number | Use registered mobile number only |
| WhatsApp Banking not replying | DND active or old number linked | Turn off DND and register again |
| ATM not showing balance | ATM network/server issue | Try another ATM or check later |
When Did DBGB Merge and What Is Its New Name?
On 1 April 2025, the Ministry of Finance announced the consolidation of 26 Regional Rural Banks into 11 entities. As part of this merger, Dakshin Bihar Gramin Bank (DBGB) and Uttar Bihar Gramin Bank (UBGB) were combined to form Bihar Gramin Bank (BGB).
The new online facilities of Bihar Gramin Bank are still under development, so please stay connected for the next update. however, they official launched new URL – https://bgb.bank.in/
Frequently Asked Questions
Will my old DBGB missed-call number work after the merger?
Yes, for now. After DBGB merged into Bihar Gramin Bank, legacy missed-call numbers still work, but the bank may replace them once core systems fully migrate.
Do I need to open a new account after DBGB became Bihar Gramin Bank?
No. Your account number, passbook, ATM card, and balance remain unchanged. Only the bank name changed legally; customers don’t need to submit any fresh forms.
Why does DBGB sometimes not appear instantly in UPI apps?
During RRB mergers, NPCI mapping updates slowly. If DBGB/BGB doesn’t appear today, retry after 24 hours or update your UPI app to the latest version.
Can Bihar Gramin Bank deduct money just for a balance enquiry?
No. Balance enquiry is always free—via missed call, ATM, UPI, WhatsApp, or branch. Charges apply only for printed statements or duplicate passbooks.
When should I avoid digital balance enquiry and visit the branch?
Visit the branch if SMS alerts are inactive, mobile number changed, debit card expired, or you need an official stamped balance certificate for government or legal use.
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