CanDLE Canara Bank: A Deep Dive into the Learning Portal

Understanding the CANDLE by Canara Bank

Candle stands for Canara Digital Learning Experience by eLibrary, it is a pure teaching Environment for employees. It is an official internal e-learning platform designed by Canara Bank to train, evaluate, and certify its team through digital tools.

It’s not for customers or external users — only active Canara Bank employees and instructors can access and take courses for free.

The portal is designed for:

• All active Canara Bank employees (across branches and regions)
• Instructors or external faculty members assigned by the bank
• HRMS-verified staff with official employee or instructor IDs

Every employee is allotted a unique Employee ID, which serves as both their username and identifier throughout the system.

Why Do Employees Use the CanDLE Portal?

Because banking never stops evolving. With new compliance rules, technologies, and internal processes, Canara Bank ensures all staff stay updated through digital learning.

Employees, instructors, and trainers use this platform to access skill development courses, Mandatory training modules, bank circulars, quizzes, assessments, and even a discussion forum for collaborative learning. It is a go-to platform for learning and staying updated on the bank’s operations and training programs.

Additionally, it is a more effective program for Internal promotions, skill refreshers, and new employees in the bank.

Where to Access this Online Portal?

You can access CanDLE through:

• Official Website: www.canariteslearning.com
• Android App: Search “Canarites“ in the Play Store

How to Access CANDLE: Devices, Browsers & Access Modes

You don’t need any fancy setup. Here’s what works best:

Requirement	Recommended
OS	Windows XP, 7, or Mac OS X
Browser	Chrome, Firefox, Safari
Device	Desktop, Laptop, Mobile
Internet	4G or broadband connection
App Available?	Yes, an optional mobile app

Note: As per the official website of Canara Bank, it’s recommended to use Google Chrome on a desktop or laptop for smoother UI and User experience.

How to log in: Step-by-Step for Canara Bank Employees

To log in, follow these quick steps –

1. Go to the official website, CanaritesLearning, via a search engine or the Canara Bank site.
2. Tap on the Login/Register button in the Top right in the header section.
3. Simply, enter your Employee ID (or Instructor ID for faculty), remember your username is your ID provided by HR.
4. Type in your password (the default set by the system)
5. Tap the login button to move to the dashboard.

Important Point – If you are logging in for the first time and don’t have a password yet, then follow this sign-up process –

First-Time Registration? Here’s How to Sign Up

If you’re new to the portal, here’s how to get started:

1. Go to www.canariteslearning.com
2. Click on Login/Register
3. Then click on Sign Up
4. Enter your Employee or Instructor ID
5. You will get an OTP on your registered mobile number
6. Enter the OTP and set your new password.
7. Keep the remember me point on for future easier login.

Key Point: Most users don’t see a separate “Sign Up” page. Canara Bank follows a password reset model for first-time users.

Here’s what to do:

1. On the login page, tap on the forget password button.
2. Here, provide your linked mobile number and your employee ID.
3. Tap on Send OTP and create a new password instantly.

If OTP Doesn’t Arrive – What to Do?

This is one of the most common problems employees face.

Here’s what to do:

Step 1: Check your mobile number in HRMS

Is it updated and correct? If not, update it via HRMS.

Step 2: Still no OTP?

• If the number is incorrect, update HRMS → Email: elearning@canarabank.com
• If the number is correct but still no OTP, then drop an Email: sms.support@canarabank.com

Helpline numbers:

• 0820-2571351
• 0820-2571352

Tip For You: Try again after 5–10 minutes. OTPs sometimes get delayed during peak hours or network congestion.

What Content Is Available Inside CanDLE?

Once logged in, you can access a dynamic dashboard with several key icons and content types:

1. Courses & Training Modules

• Role-based courses
• Promotion training
• Compliance courses (e.g., AML/KYC)
• Certifications with downloadable certificates

2. Video Lectures & Webinars

• Expert-led recorded sessions
• Step-by-step digital banking demos
• Leadership & ethics series

3. Audio Files

• Podcasts on soft skills
• Banking updates for on-the-go learning

4. Text & PDF Materials

• Internal bank manuals
• Study notes
• RBI circulars and procedural updates

5. Circulars Section

• Searchable archive of all Canara Bank circulars
• Filter by year, category, keyword

6. Assessments

• Multiple-choice quizzes after each module
• Real-time score & feedback
• Bookmark and resume feature

7. Discussion Forums

• Peer-to-peer discussions
• Ask mentors questions
• Participate in knowledge sharing

8. Canara Digital Library

• eBooks
• Industry publications
• Case studies and reports

9. Instructor-Led Training

• Add yourself to the waitlist for live sessions
• Notifications are sent when assigned

When Should You Use It?

Here are a few scenarios when the platform is essential:

1. During promotions or job role changes
2. As a new joiner undergoing onboarding
3. For compliance refreshers (KYC, digital fraud prevention)
4. To gain certifications or prove learning completion
5. When circulars or urgent updates are released

5 Expert Tips for Better Learning and Training

1. Bookmark your progress: You can exit a course and resume later without losing your place.
2. Searching Smartly: Leave the keyword field blank and click search to see all available content. Also, use terms like “primary” or “supplementary” for better results.
3. Schedule assessments smartly: Avoid last-minute attempts. Many courses have internal deadlines.
4. Explore beyond mandatory content: There are bonus materials under the library and discussion forums.
5. Download your certificate: Upon course completion, you can print and download it to show progress.

Joining Instructor-Led Trainings (ILT) – Step-by-Step

Some trainings are live sessions hosted by instructors. To register:

1. Go to Courses and select All Courses
2. Select the ILT you want
3. Click Add to Waitlist
4. Once it is approved, you will be notified by app or SMS.

Seats are limited. If you’re waitlisted, you’ll receive alerts when a spot opens up.