One of our clients, Mr Sreekanth, owner of a small shop from Thrissur, Kerala, wanted to apply for a business loan. He needed his e-statement urgently to submit to process the loan but could not open the PDF file sent by South Indian Bank due to password protection.
He reached out to me for help, I directed the latest password format to access it. Within minutes, Sreekanth was able to unlock his statement to complete the loan application.
If you are facing a similar situation, don’t worry, Many South Indian Bank customers face issues unlocking their e-statements. This article is for you to solve your issue. Hi, I am Nanne parmar, a personal finance expert working since 2018. I am here to solve your issue step by step. many of
So, Let’s begin the guide –
What is the South Indian Bank e-Statement?

As per the South India Bank Wikipedia page, The Bank is one of the leading private-sector banks all over India with total assets of ₹1.223 trillion (December 2024). it continuously offers modern banking services to account holders through digital platforms.
E-statement is just a part of their digital banking initiatives. An e-statement is a digital copy of your bank statement, it is directly sent to your registered email address each month to keep the user informed. It is convenient, safe, and free of cost.
As per the RBI guidelines on digital banking, all banks must promote e-statements over physical copies to encourage to reduction of paper waste and easy access to account holders just using their smartphones.
If an account holder still wants a physical copy of their bank statement, the charges are –
- Original Passbook/Statement: Free of cost
- Duplicate Statement/Passbook with Latest Balance: Rs. 20 + service tax
How to Register for South Indian Bank Monthly e-statement
In case you are not receiving email statements from the SIB Bank, here are the step-by-step to register it –
- Download and install the SIB Mirror+ App from the Google Play Store or Apple App Store.
- Log in using your password, Face ID, or fingerprint sensor.
- Register it: if you are using it for the first time, you need to register your account using your mobile number, debit card details, and account information.
- On the homepage, navigate to Request Services.
- Select Update Email Address.
- Enter your updated email address and confirm via the 6-digit OTP sent to your registered mobile number.
Once done, you will start receiving your monthly statements via email.
Steps to Download Your SIB Bank Statement on Mobile
If you need your e-statement immediately, you can download it through the South Indian Bank Mobile Banking app:
- Open the SIB Mirror+ Mobile Banking App.
- Log in with your username and password (fingerprint sensor).
- On the Homepage, Tap on Account Overview.
- For the last ten transactions, Tap on the mini statement button OR full account statement, choose detailed view and Email.
- Select the date range, choose transactions type, and tap on email statement to receive it.
Once you get your e-statement by email from South Indian Bank, now, let’s move to the next section to unlock the statement step-by-step:
Steps to Open Your South Indian Bank Statement
- Locate the Email: You have to navigate to your inbox to find an email sent by South Indian Bank containing your e-statement PDF file.
- Download the PDF: Open the email, and scroll down to the end of the email to locate the PDF attachment. click on the save button to download it to your device.
- Open the statement: Navigate to the downloads folder, and open the PDF statement file using any PDF reader.
- Understanding the Password Format and Entering It:
As per the SONA AI Assistant (chatbot) by South Indian Bank, the bank uses the password format as the first four letters of the primary account holder’s name in (lowercase) followed by the last four digits of your bank account number.
Let me give an example: If the name is Rakesh Sharma and the account number ends in 0000001234, the password will be rake1234.
Tip for You: According to the SONA AI Assistant by South Indian Bank, the password is mentioned in the body of the email. Always read the email carefully. The bank includes all instructions, examples, and contact details for help.
How to Find Your Account Number and Bank Recorded Name –
- Documents: Check your original bank passbook, chequebook, and welcome kit.
- SIB mirror+ App: login via the south Indian Bank mobile banking app, and navigate to account overview to get your bank recorded full name and your account number.
Troubleshooting Statement Issues and Errors
- Better checks on the password validity as per format.
- Open your app store and check your PDF reader for any updates.
- Try to open the PDF on another device or with a different PDF reader application.
- if the download fails, please check phone storage and email storage.
- If the problem persists, download the statement again from the SIB Mirror mobile banking app.
Contact the South Indian Bank Helpline
if you’re problem still not solved, you can directly reach out to the South Indian Bank’s 24/7 Customer Care.
- 1800 425 1809 (Toll-Free India)
- 1800 102 9408 (Toll-Free India)
- NRI Service Centre: +91 484 6689600 & +91 484 2388555
- Email: customercare@sib.co.in
FAQs
Why am I not receiving monthly statements?
It happens due to an old or incorrect email address, however, you can update your email address in the SIB Mirror+ App as explained above.
Why does my statement password not work even after entering it correctly?
Please double-check the format and spelling, including lowercase letters, and ensure no extra spaces are added.
If you found this guide helpful, share it with fellow South Indian Bank users! For more banking password guides, visit our complete list here: Bank Statement Password List
Disclaimer: This article* (content) is for informational purposes only and does not constitute financial advice. Always verify details with official South Indian Bank sources.

This article was written by Nanne Parmar, a fintech expert with a DCA degree and a commerce background, with 6+ years of experience in finance, fintech, and banking. Nanne has worked extensively in AI tools for banking, financial calculators, and fintech products. As the founder of EaseMoney, he focuses on making complex financial concepts simple for Indian users.