How to Open South Indian Bank Statement

A South Indian Bank e-statement is more than just a PDF with your transactions — it’s official proof of how your money moves, saved securely in your inbox.

As per the South India Bank Wikipedia page, The Bank is one of the leading private-sector banks all over India with total assets of ₹1.223 trillion (December 2024). It continuously offers modern banking services, such as Digital monthly e-statements for savings and current account holders.

It is a digital copy of your bank statement and is directly sent to your registered email address each month to keep the user informed. It is convenient, safe, and free of cost.

Why Is the South Indian Bank PDF Locked with a Password?

It is fully password-protected to secure your every vital detail between you and your bank, because it’s required, not optional. Under the RBI’s digital banking norms, every e-statement must be password-protected.

To unlock it, you need a password format set by the banking system, which you use to enter your personal details in a typical format and open it secretly.

What’s the Exact Password for the South India Bank Statement?

As per the SONA AI Assistant (chatbot) by South Indian Bank, the bank uses the password format as the first four letters of the primary account holder’s name in lowercase, followed by the last four digits of your bank account number.

Let me give an example: If the name is Rakesh Sharma and the account number ends in 0000001234, the password will be rake1234.

How to Find Your Account Number and Bank Recorded Name –

  1. Documents: Check your original bank passbook, chequebook, and welcome kit.
  2. SIB mirror+ App: log in via the South Indian Bank mobile banking app, and navigate to account overview to get your bank recorded full name and your account number.

How to Open It Step-by-Step?

Follow these simple steps:

  1. Open the Email: Locate the e-statement email.
  2. Download the PDF: Save the attached file to your device.
  3. Open with PDF Reader: Use Adobe Acrobat or any trusted reader. However, no action required, your browser already has an in-built PDF viewer.
  4. Enter Password: Use the format explained above.
  5. Done: View, print, or save your statement.

Why Does a South Indian Bank Statement Even Matter

It matters because –

  • It helps with ITR filing, loan approvals, or resolving fraud.
  • It’s accepted in court or by auditors because it’s bank-issued.
  • And yes, it saves you trips to the branch.

If an account holder still wants a physical copy of their bank statement, the charges are –

  • Original Passbook/Statement: Free of cost
  • Duplicate Statement/Passbook with Latest Balance: Rs. 20 + service tax

As per the RBI guidelines on digital banking, all banks must promote e-statements over physical copies to encourage for eco-friendly option, safety, and easy access on smartphones.

When Does the Bank Usually Send It?

South Indian Bank usually emails the e-statement in the first 3–5 days of every month. But if you:

  • Just opened your account recently, or
  • Updated your email recently, or
  • Changed your account type (like to NRI or joint),

You might not receive it on time — or at all.

Where to Look If You Can’t Find the Statement in Your Inbox

Can’t see the email? Try this quick checklist:

  • Search “South Indian Bank Statement” in your inbox
  • Check your spam or trash folder.
  • To find your PDF attachment, scroll down to the end of the email. Click on the save button to download it to your device.
  • Spam folder issue – Mark SIB emails as “Not Spam”
  • Email storage full – Clear space and check again

Are You Still Not Receiving the Statement?

Here’s why you might not be getting it:

  • Your email ID is outdated
  • You didn’t register for e-statements

Here are the step-by-step instructions to register for it –

  1. Download and install the SIB Mirror+ App from the Google Play Store or Apple App Store.
  2. Log in using your password, Face ID, or fingerprint sensor.
    • If you are using it for the first time, you need to register your account using your mobile number, debit card details, and account information.
  3. On the homepage, navigate to Request Services.
  4. Select Update Email Address.
  5. Enter your updated email address and confirm via the 6-digit OTP sent to your registered mobile number.
  6. Once done, you will start receiving your monthly statements via email.

Contact the South Indian Bank Helpline

If you’re problem is still not solved. You can directly reach out to the South Indian Bank’s 24/7 Customer Care.

  • 1800 425 1809 (Toll-Free India)
  • 1800 102 9408 (Toll-Free India)
  • NRI Service Centre: +91 484 6689600 & +91 484 2388555

Steps to Download Your SIB Bank Statement on Mobile

Alternatively, you can get your e-statement via the SIB Mobile Banking App –

  1. Open the SIB Mirror+ Mobile Banking App.
  2. Log in with your username and password (fingerprint sensor).
  3. On the Homepage, Tap on Account Overview.
  4. For the last ten transactions, tap on the mini statement button OR full account statement, choose detailed view and Email.
  5. Select the date range, choose the transaction type, and tap on the email statement to receive it.

Common Mistakes That Block PDF Access

Even if you follow the steps, these small errors cause big problems:

  • Using uppercase in a password
  • Entering the nickname instead of the bank-recorded name
  • Copy-pasting with spaces
  • Trying to open the file from inside email (instead of downloading)

Experts say –

  • Always download first, then open with a PDF reader
  • Check your passbook or Banking record for the name spelling

Additional Queries –

  • Why am I not receiving monthly statements?

    It happens due to an old or incorrect email address; however, you can update your email address in the SIB Mirror+ App as explained above.

  • Why does my statement password not work even after entering it correctly?

    Please double-check the format and spelling, including lowercase letters, and ensure no extra spaces are added.

Nanne parmar the owner of the site

This article was written by Nanne Parmar, a fintech expert with a DCA degree and a commerce background, with 6+ years of experience in finance, fintech, and banking. Nanne has worked extensively in AI tools for banking, financial calculators, and fintech products. As the founder of EaseMoney, he focuses on making complex financial concepts simple for Indian users.

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