Which Balance Enquiry Option Fits Best for TDCC Bank Customers?
Every TDCC Bank customer has a different comfort level with technology — some use UPI apps daily, while others still prefer physical passbooks. But with TDCC (Thane District Central Co-Operative Bank) upgrading its services gradually, knowing the most practical way to check your balance matters more than ever.
Understanding TDCC Bank in simple words
TDCC Bank is commonly known as the Thane District Central Co-Op Bank. It has been working since 1958 after being licensed by the RBI.
It has 91 branches and more than a million customers. It is a growing bank. For customer comfort, the bank continues adding new digital options.
As per my research, it is listed on the UPI Live members list at the official website of NPCI and provides quick solutions like TDCC Mobile banking, mPassbook, and TDCC Internet banking.
Let’s explore one of the fastest methods offered by TDCC Bank –
Which Number to Call for TDCC Bank Balance Enquiry?
According to the official website of TDCC Bank, there is no official missed call balance enquiry Number currently available; however, you can call the toll-free number for TDCC Bank is 1800229299. Furthermore, you can drop an email for enquiry at enquiry@thanedistrictbank.com.
- Please note that you must call from your registered mobile number. On the Phone dialer, dial the number
- It is an IVR-based call. The IVR will give you instructions, follow them and select options.
- If required, it can also help you to connect with a bank representative.
Also, never share any sensitive information like your OTP, username, password, or account vital details with anyone, including bank staff.
This option is ideal if you don’t use internet banking or apps — it works from any phone, no smartphone required.
Note: Please double-check the customer care numbers from the bank’s official website. Also, keep connected with the TDCC bank official site, if the bank introduces a missed call banking facility for customers in future.
What are the Digital Banking Options You Can Access Today
1. TDCC Mobile Banking (Newer User-Friendly)
TDCC mBanking App is an official app launched by Thane District Bank. As per the Google Play Store, the TDCC m Banking app has 50k downloads and a 3.1-star rating. It allows you to fund transfers, mini statements, and more.
You have to download the app from the Google Play Store and follow these steps to get a balance via the TDCC Bank App.
Available via Google Play Store (TDCC mBanking)
- Once the app is installed, find and open the App. Read And Accept the T&C.
- Tap on Verify My Device with the Default SIM button. (Remember, you must use your registered mobile number for verification.)
- The app will ask you to tap on Send SMS to complete the verification.
- Now, it will ask you to set a new TPIN and MPIN. (Both are 4 digits) Set and tap on next.
- Now, open the app again and enter the MPIN to navigate home
- Tap on the first option in front of you – Balance enquiry to view.
2. Thane District M-Passbook App
It is A digital version of your physical passbook. You can also download it from the Google Play Store –
- After installation is completed, open the TDCC MPassbook app, enter your registered mobile number and verify it with an OTP.
- Now, enter your Customer ID to complete the setup. and set a 4-digit mpin.
- View your balance and transaction history
Note: The app can help you to check all your historical transactions, Debit card information and mini-statements. Furthermore, it also allows you to get your bank account statements in PDF or Excel format.
Which Are Fast & Lightweight Enquiry Options
If you want deposit account balance info without extra steps, and without visiting a branch, these options are designed for speed and simplicity:
1. PhonePe/Paytm with TDCC Bank
- Go to Add Bank Account in your app
- Select TDCC from the list
- Link using debit card details
- Use “Check Balance” anytime with UPI PIN
- Works instantly, even without opening bank-specific apps
2. SMS-Based UPI Registration (Quick Setup)
- Install BHIM or PhonePe
- Use your SIM 1/2 with a bank-registered number
- App sends SMS to verify and fetch accounts
- Once activated, the balance check is a tap away
- Useful if the ATM card setup fails or is not available
Traditional & Physical Support Paths
If the above methods don’t work for you, simply visit your home branch or a nearby ATM.
- ATM: The Thane district bank offers A RuPay ATM/Debit card, which is a universally accepted card. Simply use the NPCI RuPay ATM Locator and go there. Insert your card, enter your PIN, And Tap on balance enquiry. It is simple and still the top option if anything does not work.
- Visit Branch:
- Carry your passbook to any of your base TDCC branches
- Ask the teller to update transactions and the current balance
- This method is best if you haven’t enabled mobile features
If the passbook is lost or stolen, just provide your account number and a Valid government-approved ID Card to get the balance within seconds.
Branch-Free But Effective Options
Want to avoid visiting the branch or ATM altogether? These are zero-contact options:
Customer Email Support
- Works well for older citizens or passbook-only customers
- Write to enquiry@thanedistrictbank.com from your registered email
- Include your account number and query (don’t share PIN/OTP)
- Response usually arrives in 1–2 working days
Troubleshooting Enquiry Tips – Smart Fix Table
Problem | How to Fix It Quickly |
---|---|
TDCC app shows verification failed | Re-insert registered SIM and allow SMS permissions |
UPI app not fetching bank data | Clear app cache, reinstall, or check server status |
BHIM says “Bank not responding” | Try again in 10 mins or use PhonePe as alternate |
SMS not sent during activation | Ensure SIM has talktime/SMS pack, then retry |
ATM not showing balance | Switch ATM or check if card is blocked/expired |
Common FAQs
Can I use TDCC mPassbook without mobile banking?
No, You have to visit your branch to update your mobile number for OTP, or ask branch token from the bank staff, so, they activate it instantly.

This article was written by Nanne Parmar, a fintech expert with a DCA degree and a commerce background, with 6+ years of experience in finance, fintech, and banking. Nanne has worked extensively in AI tools for banking, financial calculators, and fintech products. As the founder of EaseMoney, he focuses on making complex financial concepts simple for Indian users.