My client, Priya, recently got her first job in Gurgaon. She opened a savings account with the Bank of India (BOI). One day, she tried to open her e-statement to check her transactions, but she was confused because of the password protection.
Priya messaged me on WhatsApp, asking, “What is the password to unlock my Bank of India (BOI) statement PDF?”
This blog is for you if you are similarly stumped by statement password protection and looking for the correct password format. Hi! I am Nanne Parmar, a digital banking expert since 2018. this guide will help you unlock your account statement quickly and efficiently.
What is a BOI e-statement PDF?

The e-statement is part of the Bank of India’s digital banking services. It is a digital version of your account all transaction records. It is eco-friendly, fast, secure, and free. If you submit your Email ID to BOI Bank while you open a savings or current account, the statement will be sent directly to your registered email address.
If you are not receiving it, you can use the BOI Mobile Banking App –
- Open the BOI Mobile Omni Neo Bank App and navigate to the ‘My Profile’ section.
- Update your Email Address.
- Once subscribed, you will start receiving e-statements via email monthly basis.
Alternatively, you can download the e-statement through the BOI official website.
- Use the ‘Request for Account Statement’ option on the Bank of India’s official website.
- Enter your account number, and captcha, then enter your mobile OTP to download your account statement.
Now, Let’s understand the password format to unlock it –
Steps to Open Your BOI Statement Password
Certainly, Bank of India account statements come with password protection so that it does not reach the wrong person.
To unlock your e-statement PDF, the password is usually your 15-digit account number. For example, if your bank account number is 123456789987654, the exact without spaces enter it.
Remember: BOI e-statements come only in PDF format, which can be opened using any PDF reader. You can use Adobe PDF Reader OR Google PDF Viewer.
Note: As per RBI’s strict rules for customer privacy, the Bank of India changes the password format from time to time. So, you read the email sent by the BOI. The bank also provides instructions and examples on how to unlock the statement easily.
How to Find Your Bank of India Account Number
However, if you forgot your Bank of India account number, follow these tips to retrieve it –
- Check your documents: Open your passbook, your account number is usually printed below your name on the first page. Moreover, you can check your bank’s old statements, chequebooks, Welcome kit, and other documents.
- Mobile Banking: Login using MPIN to your BOI Mobile banking app, navigate to my account details, and check it out.
- Visit a Branch: Carry valid ID proof and visit your BOI home branch to ask for your account number.
Tips to Avoid Password Errors
Sometimes, the password format we know, still it not access the statement, so, try these tips –
- Re-check Password: Make sure you’re using the correct password format for access.
- Change PDF Viewer: Update your PDF Reader, sometimes, The PDF reader corrupts the PDF File.
- Lost File: If your PDF file is lost, you can re-download the statement from the mobile banking or BOI official website.
- Cannot Find the Downloaded File: This can happen to a lot of customers, please use the file manager app, navigate to the downloads folder to get it OR directly search with the name of the PDF.
- Technical issues: If you’re still facing difficulties, you can reach out to Bank of India customer care –
For Domestic (India):
- The Latest working BOI Helpline number is 1800 103 1906 / 1800 220 229. Call after 11:00 AM for a fast reply from the bank staff.
- Alternatively, you can email them at cgro.boi@bankofindia.co.in
- BOI WhatsApp Banking: +91 7997987601
For NRI:
- Helpline For Outside India: +91 7969241100
FAQs
Can I get my BOI e-statement on WhatsApp?
Yes, BOI offers WhatsApp banking. Send ‘Hi’ to +91 7997987601 and follow the instructions to request your e-statement.
Does BOI charge for e-statements?
No, BOI e-statements are completely free if you have registered your email with the bank. Physical copies, however, may have a fee.
Can I request an old BOI statement if I lost it?
Yes, you can request past statements through mobile banking, internet banking, or by visiting your branch. Some older statements may have retrieval charges.
How can NRIs access their BOI e-statements?
NRIs can download their statement via BOI Internet Banking or request it through the bank’s NRI helpline at +91 7969241100.
Can I remove the password from my BOI e-statement?
Yes, you can remove the password for easier access in the future. Open the PDF using the correct password, then save it as a new file without encryption using the “Print to PDF” or “Save As” option in Adobe Reader or another PDF editor.
If you found this guide helpful for you, share it with someone who might need it too!
If you have more questions related to the BOI statement, please drop a comment below.
Need another bank statement password? We’ve listed formats for all major banks. Check them out here.
Note: This blog content on Easemoney is for informational purposes only and should not be considered as financial advice. Always consult a certified financial advisor before making any decisions based on the information provided.

This article was written by Nanne Parmar, a fintech expert with a DCA degree and a commerce background, with 6+ years of experience in finance, fintech, and banking. Nanne has worked extensively in AI tools for banking, financial calculators, and fintech products. As the founder of EaseMoney, he focuses on making complex financial concepts simple for Indian users.