Most Bank of India e-statements use your 15-digit account number as the PDF password. This security layer protects your statement from unauthorized access.
Example: If your account number is 123456789987654, enter the same number without spaces or special symbols.
| Statement Source | Possible Password |
|---|---|
| Email e-Statement | 15-digit account number |
| BOI Mobile App PDF | First 4 letters of name (lowercase) + DOB (DDMM) |
📌 BOI Mobile App Example
💡 Important: BOI statement PDF passwords may differ based on where the file was downloaded, such as email or the BOI Mobile app.
⚠️ Some encrypted BOI PDFs may show a false “File Corrupted” error inside Chrome or Safari mobile viewers. If this happens, open the file using Adobe Acrobat Reader or Foxit PDF Reader instead.
Still not working? Check the troubleshooting methods below if you don’t know your account number or the password is incorrect.
How to Remove Password from BOI Statement PDF
- First, you have to open the PDF using the correct password, as I mentioned above.
- Once the PDF is opened, Press Ctrl + P to open the Print menu.
- Here, from the Printer list, select “Save as New PDF”.
- Click the Save button, then choose a new location and file name.
- You will get a new PDF file without a password. which you can access anytime and anywhere, but not share with anyone.
Use only on your personal device for security. Do not remove passwords on shared/public computers.
Don’t Know Your Account Number? Here’s How to Find It
- Bank Documents: Check your passbook, cheque book, old statement, or welcome kit. The account number is usually printed there.
- Mobile App: Open the BOI Mobile Banking app and check your account details after login.
- Visit a Branch: You can also visit your BOI home branch with ID proof and ask the staff for help.
What If the Password Doesn’t Work? Try These Fixes
Sometimes, the password format we know still it not access the statement, so try these tips –
- Re-check Password: Make sure you’re using the correct password format for access.
- Keyboard typing: Switch off any random keyboard app on your phone while entering a password; it sometimes changes the pattern of numbers.
- Check Passbook: Sometimes the account number mismatches due to extra zeros.
How to Get BOI Account Statement?
If you are not receiving BOI e-statements, try these methods:
- Open the BOI Bank App and go to My Profile.
- Update your email ID to start getting monthly e-statements.
You can also download the statement online:
- Visit the official BOI website and open Request for Account Statement.
- Enter your account number, captcha, and mobile OTP.
- Download your account statement directly without Net Banking login.
Why Is the BOI Statement PDF Protected?
BOI e-statements are password protected to keep your banking details safe. The PDF contains your account transaction history, so the bank adds security to prevent unauthorised access.
If your email ID is linked with your BOI account, monthly statements are sent directly to your inbox in PDF format. This follows RBI digital banking security guidelines.
Safety Tips
Never:
- Share the statement PDF publicly without protection.
- Forward your password or account number to anyone.
- Save sensitive banking PDFs on unknown devices.
Frequently Asked Questions
Can I get my BOI e-statement on WhatsApp?
Yes, BOI offers WhatsApp banking. Send ‘Hi’ to +91 7997987601 and follow the instructions to request your e-statement.
Does BOI charge for e-statements?
No, BOI e-statements are completely free if you have registered your email with the bank. Physical copies, however, may have a fee.
Can I request an old BOI statement if I lost it?
Yes, you can request past statements through mobile banking, internet banking, or by visiting your branch. Some older statements may have retrieval charges.
How can NRIs access their BOI e-statements?
NRIs can download their statement via BOI Internet Banking or request it through the bank’s NRI helpline at +91 7969241100.
Can BOI statement passwords change after account migration or core banking updates?
Yes. After branch mergers or CBS upgrades, BOI sometimes regenerates statement formats. Customers notice older statements open differently compared to newer ones, even though the account remains unchanged. You have to read the same email where the PDF is attached.
Why does BOI statement PDF show “file damaged” error?
This usually happens due to partial downloads or low storage. Re-download using stable Wi-Fi. Branches confirm the bank file itself is rarely corrupted.
Can joint account holders independently receive BOI statements?
No. BOI sends statements only to the primary holder’s registered email. Joint holders must download statements via net banking or request printed copies at the branch.
Is the BOI statement password the same for savings and loan accounts?
Not always. Loan and overdraft statements may follow different internal rules. Branches often advise checking one old statement first instead of assuming the same password format.
Also, you can check our All Bank Statement PDF-Protected List
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