How to open Central Bank of India statement?

The Central Bank has a rich history dating back to 1911. Providing customer convenience, the e-statement is part of their digital banking services.

It is a digital version of your bank records that collects your sensitive information, including account activity, transactions, balances, personal details, and more.

It is directly delivered to your email ID, when you open the bank account bank collects your personal or Business Email Address. If you’re not getting your e-statements yet? Here’s how you can start receiving them:

1. Go to CBI Netbanking to update your email address. (If having issues, visit the home branch)
2. Go to Service requests at CBI net banking account, Request to be sent monthly via Email.
3. Confirm with the Customer Care helpline to ensure it started successfully.
4. Once it is registered, you will start receiving your monthly statement directly in your Inbox.

Furthermore, you can download your e-statement through the Central Bank’s internet banking and the Cent mobile banking app.

To protect your sensitive data, RBI sets strict guidelines for banks, including the central bank. The bank adds a strong password to your e-statement to prevent unauthorised access and ensure it is secure. However, this password is typically created using your banking details, so let’s understand your password format to unlock it.

How to Unlock Central Bank Statement PDF

Let me tell you first that the Central Bank uses multiple password formats depending on the source of the statement. Maybe for extra safety. If you are already receiving a CBI Bank digital statement but struggling with passwords, here is the solution:

1. To unlock your Account statement PDF, the Central bank sets a password format as your customer ID (CIF Number) + this symbol @ + your Date of birth in DDMMYYYY Format.

Let me give you an example: If your customer ID is 808081234 and your date of birth is 06/08/2000, your password will be 808081234@06082000.

How to Find Your Customer ID of the Central Bank of India

In the password formats, a CIF Number is required. If you forgot your customer ID, here are two quick methods to find it –

1. Central bank WhatsApp Banking

• Save the WhatsApp number: +91 6364 861 866.
• Open WhatsApp Inbox and send the message: “Hi.”
• Choose language and select “Existing Customer” when asked.
• Provide your account number, name, and other details as requested.
• Receive your CIF number instantly from the executive.

2. Check Documents

• Passbook: Please check your Passbook to find the CIF Number. It is usually printed on the first page of your passbook with account details.
• Old statement: if you have an old statement in a duplicate copy or PDF file, look at the top of the statement to find it

Note: if these methods do not work for you, you can call the central bank customer care helpline number 1800 3030 or visit the branch.

• Read out – Get the CIF Number of the Central Bank of India

Troubleshooting Password Issues

After entering passwords, you still have trouble accessing your e-statement. Try these fixes –

1. Verify The Password Again: As I already told you, make sure you enter the password correctly, including capitalisation, numbers, and @ symbols.
2. Update PDF Reader: Please use the latest version of your PDF Reader. Open the Play Store and update it if a new update is available.
3. Not getting emails: You will have to check the spam list and tap on the wishlist button to give a safe zone for your bank statements.

For technical and general direct support, visit the contact us page of the Central Bank of india.

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