Nov 07, 2025 Easemoney Desk – Paytm has stepped into a new lane with the launch of its AI-based travel app, Paytm Checkin. The company says it wants to make trip planning as easy as having a chat — and it’s backing that idea with zero convenience fees, ₹99 flight cancellations, and a few smart credit card discounts to help travellers cut down on costs. Now it is available on the Play Store and also App store for iPhones, file size is around 50 MB, and it already has 10k downloads.
A Simpler Way to Book Travel
Unlike the usual travel apps filled with filters and ads, Paytm Checkin works like a conversation. You just tell the app what you want
- “Book me a train to Delhi tomorrow morning”
- “Find cheap flights to Goa next weekend”
— and it handles the rest.
As per the recent Paytm Press release, the app’s built-in AI allow users to plan routes or full journeys, suggest the cheapest days to book flights, recommend destinations, predict train waitlist confirmation, and manage bookings across flights, trains, buses, and metros. It also learns from your past choices to suggest better options next time.
Paytm says these AI features are still in an early beta version. It launches to check user reaction and analyse the feedback, so users will see them improve over time as more people start using the service.
What Makes It Stand Out
Paytm Checkin is trying to solve the biggest pain points in travel booking — hidden charges, cancellation hassles, and long checkout pages.
Here’s how it stacks up against existing players:
| Feature | Paytm Checkin | MakeMyTrip | EaseMyTrip |
|---|---|---|---|
| Booking Style | Chat with AI | Manual search | Manual search |
| Convenience Fees | ₹0 | ₹150–₹400 | ₹200–₹300 |
| Flight Cancellation | ₹99 (Free Cancellation Option) | ₹200–₹500 | Not available |
| Other cancellation | Starts at Rs. 15 | ||
| Credit Card Offers | Instant travel discounts | Limited bank tie-ups | Limited |
| Travel Modes | Flights, Trains, Buses, Metro | Flights, Hotels, Buses | Flights, Hotels, Buses |
| Personalisation | Learns from user history | Basic | Basic |
Unlike others that charge extra at checkout, Paytm Checkin clearly shows the total amount upfront. The app also integrates credit card offers across leading banks, HDFC, SBI, and Paytm credit cards. It provides users with instant savings on flight and hotel bookings.
The company says, it helps make trips cheaper without depending on coupon codes, a travel planner, or cashback tricks.
Big Market, Bigger Competition
India’s online travel industry is growing fast. Domestic air traffic touched 154 million passengers in FY24, up 13% year-on-year, and the country’s overall online travel market is expected to cross $21 billion by 2028.
Paytm already has a strong customer base of over 300 million users, most of whom already trust its payments app. With Checkin, Paytm is now trying to bring those users into travel — using the same familiar interface and simple checkout flow.
Unlike MakeMyTrip or EaseMyTrip, which built their travel systems years ago, Paytm’s new app starts fresh with AI at the centre. This gives it room to experiment, refine, and scale faster — especially as conversational booking becomes the next big shift in travel tech.
Still, entering the travel space won’t be easy. Big names like MakeMyTrip and EaseMyTrip already have loyal users, and it might take time for people to trust AI-based booking for their trips.
Find words
Paytm Checkin is Paytm’s biggest move outside payments in a long time — and it’s a smart one.
It combines a 100% refund, 15Rs. cancellation, QR-based metro tickets, AI chat-based booking, and extra card discounts to make travel both cheaper and simpler.
If it works the way Paytm hopes, Checkin might not just compete with India’s travel giants — it might actually change how people in India plan their trips.
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