How to Open Your SBI Bank Statement PDF

Awadhesh Pathak, a friend from Agra, recently found himself confused. He needed to check his last month’s car EMI and additional charges, but the SBI bank statement he received wouldn’t open. The issue? Password pattern.

Due to high security, SBI uses different password formats depending on where the statement is downloaded from — email or the YONO app. Awadhesh had no clue what the password was. Confused, he reached out to me for help.

Sound familiar? If you have ever faced this issue with your SBI bank e-statement, don’t worry — this article is for you.

Hi, I am Nanne Parmar. I write personal finance articles and books, and have been featured on Google News, Google Scholar, Finextra, and Wikipedia. I also have an SBI savings account, so I can relate.

In this post, I will explain the correct password formats, how to find them, and how to troubleshoot common issues with PDF statements.

Let’s begin the guide with the first question –

What is the SBI Bank e-Statement?

According to the Data from the Moneycontrol website, SBI is one of the largest banks of India, with total assets as per reports is ₹71.909 trillion as of December 2024. The bank has more than 50 crore customers, including outside of India. One major reason for its dominance is its great digital and secure services, such as E-statement.

A digital statement is an online option of your bank statement that you receive via email or the YONO app. It includes transaction history, personal banking details, balance, EMI amount, and bank charges.

Also, if you need a physical duplicate (hard copy) statement for submission or official work, you can request it via phone banking at 1800 1234, and it will be sent to you via home delivery. Be aware that duplicate physical statements may cost ₹44 + GST. Visit your home branch to verify.

SBI and the RBI encourage the use of e-statements — they are free, fast, and password-secured.

How to Register for SBI e-Statement Online

In case you are not getting any emails from SBI, including statements, so, you have to activate it. Follow the steps:

Option 1: Using SBI Online

1. Go to the SBI Online Login Portal via Google.
2. Log in with your username, password, captcha, and Mobile OTP.
3. Navigate to My Accounts/Profile
4. Select the e-statement in the left side menu, and tap on enable.
5. Update your new email ID in the Profile menu.
6. Enter the mobile OTP to activate it.

Option 2: Using the YONO SBI App

1. Log in with your 6-digit MPIN or face unlock.
2. Go to Menu (left corner) > Service Request > Profile Update.
3. Enter a new email ID.
4. Verify with mobile OTP, and you’re done!

Once you start receiving e-statements via email, now, move to the important part to understand the latest password format set by the State Bank to unlock it.

How to Unlock SBI Account Statement PDF

1. Check Your Email: Open your registered email ID (Gmail, Yahoo, etc.). Search for an email from “SBI”. If not found, please check your spam folder in the inbox menu.
2. Open the Email: Click on it and scroll down to the end of the email to locate the PDF attachment.
3. Download it: Save the PDF to your phone or laptop. To find it, open the browser downloads folder.
4. Enter the Password:

To unlock the e-statement that was received via email, the SBI sets a password as your last five digits of customer customer-registered mobile number and date of birth (DOB) in DDMMYY format registered with the Bank.

Let me give you a simple example: if your mobile number is XXXXX12345 and your DOB is 16th January 2000, then your password will be 1234516012000.

4 Tips to Avoid Password Issues

1. Always read the full PDF-attached received email — SBI includes instructions, examples, password formats, and helpline numbers for support.
2. Use Adobe Acrobat Reader, Google PDF Viewer, or similar apps to open it.
3. Check your passbook for DOB/mobile number accuracy
4. Don’t include any spaces or symbols while entering the password.

How to Open YONO SBI Bank Statement PDF

If you received your SBI statement via YONO, you will notice the email title mentions “YONO” — that’s how you know it’s sent through the app.

Now, here’s how to download it manually from the YONO app in case you did not get the mail or just want a new copy:

Steps to Download Your SBI Statement from YONO:

1. Download and open the YONO SBI app.
2. Enter your 6-digit MPIN to log in
3. Go to Accounts (homepage section)
4. Tap on your Savings A/C option
5. Tap Transactions in the menu
6. Tap Filter to choose the month you want, such as 1, 3, 6 or mini statement just for 10 days.
7. Tap the Download or Email icon to get the PDF.
8. Enter the password to open it.

To open the Yono e-statement, the SBI bank set a password format as your DateofBirth@Last4Digits of bank-registered Mobile Number.

Let me show you an example:

• Your Date of birth is 14/05/1980
• Your Full Mobile Number: 9876543210
• So, your Password will be: 1405@3210

Few tips:

• Your DOB is in DDMM format (not DDMMYYYY)
• You use the last 4 digits of your registered mobile number
• There are no spaces or letters.

Troubleshooting Statement Issues and Solutions

1. Wrong password error – Please, Double-check DOB format and mobile digits. Also, verify where the PDF comes from (Yono or monthly Email from the SBI official).
2. Blank PDF – Update your PDF reader app or change it using the Google Play Store or App Store.
3. Download file not found – please re-download and select a blank folder on your device to find easily.
4. Statement missing data – Try downloading from YONO instead
5. File not opening on mobile – Use a laptop or Adobe Reader app on PC. Remember to always update your PDF software first, then open the PDF for safety and avoid damaging the file.
6. Mismatch in DOB or Mobile Number – Visit the branch or use SBI phone banking to update records

Still Experiencing Issues? Contact SBI Support

If still having issues, your problem may be more technical, you can complain online at contactcentre@sbi.co.in. Also, attached a screenshot of the issue.

• You can call the Toll-free number: 1800 1234 / 1800 2100
• Talk with Bank staff: contact your home branch.
• SBI WhatsApp Banking: save 9022690226 and send hi for help.

FAQs

I hope this guide helped you unlock and understand your SBI account statement. If yes, please share this article with friends on X (Twitter), Reddit, WhatsApp, Instagram, or Facebook — especially those confused about statement passwords of state bank.

If you want another bank password? Check our up-to-date guide – password formats for all banks in India.

Notice: This post* (content) on the Easemoney online portal is for informational purposes only and should not be considered financial advice. Always consult a certified financial consultant before making decisions based on the information provided.

Nanne Parmar

This article was written by Nanne Parmar, a fintech expert with a DCA degree and a commerce background, with 6+ years of experience in finance, fintech, and banking. Nanne has worked extensively in AI tools for banking, financial calculators, and fintech products. As the founder of EaseMoney, he focuses on making complex financial concepts simple for Indian users.