Quickly: Know Your Bandhan Bank Customer ID

Earlier this year, my client, Mr. Pradeep Sharma, from Indore city, called me for help. He was trying to file his ITR, but could not access his Bandhan Bank internet banking due to the Customer ID. He had no idea where to find it.

So, I guided him through a few straightforward steps, and in just 10 minutes, he had retrieved his CIF ID.

Does this sound familiar?

If you have ever faced this issue, don’t worry — this article is for you.

Hi, I am Nanne Parmar, and as per Finextra, I have been a finance expert since 2018. In this post, I will provide you with the easiest ways to find your Bandhan Bank Customer ID — step by step, in simple language.

Let’s begin.

What is the Customer ID of Bandhan Bank?

Bandhan Bank is one of the fastest-growing private sector banks all over india with a net worth of ₹1.35 lakh crores as of March 31, 2024.

As per the press release of Bandhan Bank in Q1, the bank touched the 3.44 crore customers mark on 26 July 2024. For convenience and quick banking, the bank provides a special number as a customer ID to each user when they open an account. It is also known as User ID, CIF Number, and Customer Number.

Think of it as your digital identity in the bank’s ecosystem. It’s different from your account number and is required for:

• Internet banking
• Mobile banking
• Customer support verification
• Linking multiple accounts
• Activating online services
• Accessing PDF statements

Now that you know what it is, let’s find out how to retrieve it easily.

1. Know Your Customer ID via Netbanking

This is one of the quickest and most convenient methods offered by Bandhan Bank. By this method, you can get your Customer ID via SMS and Email. You will just need your registered mobile number and a few personal details.

Here are the steps to follow –

1. Go to a search engine and open the official website of Bandhan Bank.
2. Tap on netbanking and look for the “Know Your Customer ID” option.
3. Enter your registered mobile number
4. Choose one of the following options:
   • Option 1: Enter Date of Birth + Captcha
   • Option 2: Enter PAN Number + Captcha
5. Click on Submit to get OTP.
6. Enter the 6-digit OTP received on your mobile number.
7. Once verified, your Customer ID will be sent to your registered email and mobile number via SMS.

Tip: Keep it in your personal diary for future use.

2. Check the Bandhan bank Documents

If you are not a big fan of digital methods and want an offline method, simply check your original bank documents.

1. Welcome Kit and Letter: Bandhan Bank usually send a welcome kit or letter after the account is opened successfully. Check the top of the letter to view your CIF.
2. Passbook: Simply open your passbook; it is printed on the first page or top margin.
3. Cheque Book: Check the inside cover or first page.
4. Account Statement: Physical or digital statements always include the name as a CIF or Customer Number.

What if you don’t have your Bandhan bank statement?

No problem. Here’s how to view and download it via the Bandhan Bank mobile banking app –

1. Open the mBandhan Mobile App.
2. Enter your 6-digit MPIN to log in.
3. Scroll down and tap Recent Transactions.
4. Select your Account Number, choose the Month and the Transaction Type.
5. Tap Apply.
6. Once the statement loads, tap Download.
7. Select PDF format.
8. Open the PDF and check for Customer ID (usually at the top).

3. Use the Bandhan Mobile App

If you have already registered with Bandhan mobile banking, it takes just a few seconds to view your CUST or CIF ID., Here is how you can check it –

1. Download and open the Bandhan Bank Mobile App.
2. Tap on Get Started.
3. Enter your registered mobile number and verify via SMS.
4. If you haven’t set an MPIN yet, tap Forgot MPIN.
5. Set a new MPIN using your PAN or Debit Card details.
6. After logging in, go to the Profile or Account Information section.
7. You’ll find your Customer ID there.

4. Call Bandhan Bank Customer Care

If you are still unable to find it? Don’t worry, we still have a few options. First Bandhan Bank customer support team, they always help or guide you easy way –

You can call 1800-258-8181 (Toll-free number) and ask for customer ID retrieval instructions, or you can simply drop an email at customercare@bandhanbank.com. Also, include your account number and mobile number for verification.

Visit Your Nearest Bandhan Bank Branch

Last but not least, prefer in-person help? Just visit the nearest Or Home branch.

What to Bring:

• Passbook
• PAN Card / Aadhaar
• ATM/Debit Card

Bank staff will verify your documents and provide your Customer ID on the spot.

FAQs

I hope this article helped you find your Customer ID or User ID easily. If you found it useful, bookmark our website for future reference and share it with your friends on X (Twitter), Reddit, or WhatsApp.

Have more questions? Drop them in the comments below or reach out to me — I’m here to help.

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Note: The blog or guide you read is for informational purposes only and should not be considered financial advice. Always consult a certified financial advisor before making any decisions based on the information provided.