How to Open Your Kotak Bank Statement PDF

Meet Rahul, recently, he had just received his Kotak bank account statement PDF via Email. He wants to check his 1-week transaction to verify his holiday expenses. but, he was stuck while entering the password to unlock it, he tried everything including his birth date and his mobile number, but nothing worked.

So, he called me for a quick solution, I provide latest password format, and he applied it and did it.

Sounds familiar? If you’ve ever struggled to unlock your Kotak bank statement, don’t worry—you’re not alone. Hi, I am Nanne Parmar, a personal finance expert working since 2018.

here, This guide will walk you through everything you need to know about accessing your Kotak Mahindra Bank statements PDF.

So, Let’s start –

What is Kotak Bank E-Statement?

As per the Kotak Mahindra Bank Wikipedia page, The bank has been one of india’s leading private sector banks since 21 November 1985 and has a revenue of ₹94,274 crore (US$11 billion).

it offers a list of financial services, including savings accounts, credit cards, loans, and investment solutions. Also, it has a wide range of digital services such as e-statements, and mobile banking, and also provides Kotak 811 neo banking facility for users.

instead of relying on physical copies, Kotak choose to provide their customers to receive their monthly statements via email in a secure PDF format. it is a digital version of your account statement to track your all debit and credit transactions within clicks.

However, If you prefer traditional statements, the bank also provides physical statements, but they come with additional charges:

  1. E-Statements (via email): NIL Charges (Completely Free)
  2. Pre-KYC 811 Lite & 811 Limited Accounts (E-Statement): Free
  3. Physical Statements: ₹100 per request + Service Tax
  4. Pre-KYC 811 Lite & 811 Limited (Physical Statement): ₹100 per request

How to Register for Kotak Bank Monthly e-statement

In case, you do not receive your e-statement in your email. follow these steps to activate it –

  1. Login to Kotak Net Banking using your CRN number and password.
  2. Navigate to the ‘Service Request’ section.
  3. Click on ‘Statement & Passbook’.
  4. Select ‘E-Statement Registration’.
  5. Enter your registered email ID and confirm.
  6. and also, navigate to Update Email in the Profile section to verify.
  7. Submit the request, and you will start receiving monthly e-statements.

Deregistration of Printed Statements

If you want to stop receiving physical statements, follow these simple steps here:

  1. Login to Kotak Net Banking using CRN and Mobile OTP.
  2. Go to ‘Service Request’ → ‘Statement & Passbook’.
  3. Select ‘Deregister from Physical Statement’.
  4. Confirm your request.

How to Download Kotak Statement Through Net Banking

if you want your e-statement immediately on your smartphone, follow these steps:

  1. Visit Kotak Mahindra Bank’s Official Website.
  2. Click on the ‘Login’ button and select ‘User Net Banking’.
  3. Enter your CRN number, then set up your quick username, password, and mobile OTP to log in.
  4. Once logged in, go to ‘Statements’ from the menu.
  5. Select ‘Account Statements’.
  6. Under ‘Recent Transactions’, choose the date range:
    • Last 90 Days
    • Custom Date
  7. Click on ‘Download’ and choose between Post (Physical Statement) or PDF.

Steps to Open Your Kotak E-statement PDF

Once you download or receive your e-statement, now, you need the correct password format to unlock it. follow these steps –

1. Email Inbox

  • Open your email app.
  • Locate the most recent e-statement from Kotak Mahindra Bank.

2. Find the PDF File

  • Scroll down to the bottom of the email.
  • Click on the attached PDF file.

3. Download It

  • Save the PDF file to a location you can easily access (e.g., Downloads folder).

4. Open the PDF

  • Go to your Downloads folder.
  • Click on the downloaded statement.

5. Enter the Password

To unlock your Kotak bank account statement, The bank uses your Customer Relationship Number (CRN) as a password to access it. This is typically an 8 to 9-digit number.

Let me give you an example, if your CRN number is 987653321 enter it as it.

Note: Always read the email carefully. Kotak Bank updates its password instructions from time to time.

How to Find Kotak CRN If You Forget It

If you do not remember your CRN number, here are a few quick ways to get your CRN within minutes.

1. Get Kotak CRN via SMS

You can send an SMS text “CRN” from your registered mobile number to 9971056767 or 5676788 to receive your CRN via SMS from the Bank instantly.

2. Check Bank Documents

Your CRN is printed on:

  1. Chequebook (cover page)
  2. Debit/Credit Card (on the back near the magnetic stripe)
  3. Welcome Kit
  4. Passbook (first page)
  5. Monthly Statements (email or physical copy)

3. Retrieve CRN via Kotak Net Banking

  • Visit the Net Banking login page.
  • Tap on ‘Forgot CRN’.
  • Select ‘I Want My CRN Number’.
  • Follow the instructions to receive your CRN via email or SMS.

4. Use Kotak WhatsApp Banking

  • Save the Kotak WhatsApp banking number +91 22 6600 6022 to your contacts.
  • say “Hi” on WhatsApp and Verify yourself via OTP.
  • Select “Bank Account” → “Know My CRN”.
  • Verify with an OTP and get your CRN.

Facing Issues with Your Statement? Here’s How to Fix It

  1. Statement Not Downloading – Please clear your phone storage and email storage and download again.
  2. Password not working – double check your CRN number and ensure there is no space, typos, or random symbols.
  3. Email Not Received – check your SPAM Folder on your email.
  4. Damaged PDF – Re-download the PDF with good internet connection and use updated PDF Reader like Google PDF Viewer and Nitro PDF Reader.

Still, Experiencing Issues? Contact Kotak Customer Care

  • Call: 1860-266-2666
  • Kotak WhatsApp: 9718566655 and 8928913333
  • Visit: Nearest Kotak Mahindra Bank branch/ATM

FAQs

  • What is CRN in Kotak Bank?

    CRN (Customer Relationship Number) is a 9 to 8-digit unique ID assigned to every Kotak customer when starting an account. It is required for logging into Net Banking and unlocking e-statements.

  • Can I get an old statement?

    Yes, you can download statements for past months using Kotak Net Banking.

  • Are Kotak e-statements free?

    Yes, e-statements via email are completely free. However, physical statements cost ₹100 per request.

NoticeThis blog content on Easemoney is for informational purposes only and should not be considered financial advice. Always consult a certified financial advisor before making any decisions based on the information provided.

Need another bank’s statement password? We’ve listed formats for all major banks. Check them out here.

Nanne parmar the owner of the site

This article was written by Nanne Parmar, a fintech expert with a DCA degree and a commerce background, with 6+ years of experience in finance, fintech, and banking. Nanne has worked extensively in AI tools for banking, financial calculators, and fintech products. As the founder of EaseMoney, he focuses on making complex financial concepts simple for Indian users.

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