How to Open Your Kotak Bank Statement PDF

How Kotak Savings Account Digital Statements Work

As per the Kotak Mahindra Bank Wikipedia page, the bank has been one of india’s leading private sector banks since 21 November 1985 and has a revenue of ₹94,274 crore (US$11 billion).

It offers a list of financial services, including savings accounts, credit cards, loans, and investment solutions. Also, it has a wide range of digital services such as e-statements and mobile banking, and provides the Kotak 811 neo banking facility for users.

Instead of relying on physical copies, Kotak chose to provide its customers to receive their monthly statements via email in a secure PDF format. It is a digital version of your account statement to track all your debit and credit transactions within clicks.

However, if you prefer traditional statements, the bank also provides physical statements, but they come with additional charges:

1. Digital Statements (via email): NIL Charges (Completely Free)
2. Pre-KYC 811 Lite & 811 Limited Accounts (E-Statement): Free
3. Physical Statements: ₹100 per request + Service Tax
4. Pre-KYC 811 Lite & 811 Limited (Physical Statement): ₹100 per request

How to Unlock Kotak Bank Account Statement PDF

Once you download or receive your e-statement, you need the correct password format to unlock it. Follow these –

• To unlock your Kotak bank account statement, the bank uses your Customer Relationship Number (CRN) as a password to access it. This is typically an 8 to 9-digit number.

Let me give you an example: if your CRN number is 987653321, enter it as it.

Note: Always read the email carefully. Kotak Bank updates its password instructions and new software from time to time.

How to Find Kotak CRN If You Forget It

If you do not remember your CRN number, here are a few quick ways to get your CRN within minutes.

1. Get Kotak CRN via SMS

You can send an SMS text “CRN” from your registered mobile number to 9971056767 or 5676788 to receive your CRN via SMS from the Bank instantly.

2. Check Bank Documents

Your CRN is printed on:

1. Chequebook (cover page)
2. Debit/Credit Card (on the back near the magnetic stripe)
3. Welcome Kit
4. Passbook (first page)
5. Monthly Statements (email or physical copy)

3. Retrieve CRN via Kotak Net Banking

• Visit the Net Banking login page.
• Tap on ‘Forgot CRN’.
• Select ‘I Want My CRN Number.
• Follow the instructions to receive your CRN via email or SMS.

4. Use Kotak WhatsApp Banking

• Save the Kotak WhatsApp banking number +91 22 6600 6022 to your contacts.
• Say “Hi” on WhatsApp and verify yourself via OTP.
• Select “Bank Account” → “Know My CRN”.
• Verify with an OTP and get your CRN.

How to Deregister Printed Statements

If you want to stop receiving physical statements, follow these simple steps:

1. Log in to Kotak Net Banking using CRN and Mobile OTP.
2. Go to ‘Service Request’ → ‘Statement & Passbook. ’
3. Select ‘Deregister from Physical Statement. ’
4. Confirm your request.

How to Download Kotak Statement Through Net Banking

If you want your e-statement immediately on your smartphone, follow these steps:

1. Visit Kotak Mahindra Bank’s Official Website.
2. Click on the ‘Login’ button and select ‘User Net Banking’.
3. Enter your CRN number, then set up your quick username, password, and mobile OTP to log in.
4. Once logged in, go to ‘Statements’ from the menu.
5. Select ‘Account Statements’.
6. Under ‘Recent Transactions’, choose the date range:
   • Last 90 Days
   • Custom Date
7. Click on ‘Download’ and choose between Post (Physical Statement) or PDF.

Facing Issues with Your Statement? Here’s How to Fix It

1. Damaged PDF – Re-download the PDF with a good internet connection and use an updated PDF Reader like Google PDF Viewer and Nitro PDF Reader.
2. Email Not Received – check your SPAM, Promotional Folder in your email. If not found, check trash options.

In case you do not receive your e-statement in your email. Follow these steps to activate it –

1. Log in to Kotak Net Banking using your CRN number and password.
2. Navigate to the ‘Service Request’ section.
3. Click on ‘Statement & Passbook. ’
4. Select ‘E-Statement Registration.
5. Enter your registered email ID and confirm.
6. Also, navigate to Update Email in the Profile section to verify.
7. Submit the request, and you will start receiving monthly e-statements.

FAQs