ICICI Bank statement PDF opens using two common password formats — either your first 4 letters of name (lowercase) + date & month of birth (DDMM) or your account number, depending on the statement type.
Try both formats carefully — ICICI may use different password formats depending on how the statement was generated, for example – WhatsApp and Email received. That’s why one format may fail while the other works.
How to unlock ICICI Account Statement PDF (Formats with Examples)

There are two formats that ICICI offers to access the PDF –
1 Format – Your Name + DOB
First 4 letters of the account holder’s name (lowercase) + Date & Month of birth (DDMM).
Let me give you a example = Suppose the name is Rohan Gupta and DOB is 10th April 2000, the password would be roha1004.
2 Format – Using Your Bank Account Number
Password = Simply, use your 12-digit savings account number as a password. You can find account number in passbook, cheque book, and mobile app.
Use the primary account holder’s details if it’s a joint account.
What to Do if the Statement Won’t Open?
- Email Not Found –
- Simply, go to your inbox, and in the menu, check your SPAM/Promotional Folder.
- Ensure your inbox isn’t full. Check the storage of your email.
- Verify if your email is registered with ICICI Bank.
- PDF Won’t Open –
- You can use an Adobe PDF reader or just find another popular PDF Reader on your app store.
- Try to open it using another device such as a laptop, desktop, or tablet.
- Downloading failed issue –
- Check if your device has enough storage space.
- Restart your phone and check your internet connection again.
- PDF file damaged –
- You have to download it again and ensure it is fully downloaded before opening it.
Why You Should Prefer e-Statement Over Paper Format
- Free of Cost: Unlike paper statements that may cost ₹50–100 after limits, e-statements are completely free.
- Eco-Friendly: Go paperless and contribute to reducing your carbon footprint.
- Faster Access: Get your statement within 24–48 hours of bill generation.
- Safer and Secure: It is safe and secure in PDF format, with password-protected and device-controlled access.
How to Use ICICI WhatsApp Banking to Get Statement Info
- Save: +91 86400 86400
- Send: Hi
- Choose: Banking Services > Statement/History
- Confirm your identity via OTP
- View the last few transactions or the statement link
Where to Get an ICICI Account Statement That Works Without a Password
In case you want your savings account e-statement immediately, or want a custom range like the last 6 months or 3 months. Here are the steps to get it –
- Install the App: Download the ICICI iMobile Banking App through the App Store or the Google Play Store.
- Set up the App: Go into the app and tap “Let’s Get Started”, then choose “Indian Resident A/C”.
- Account Verification: Send an SMS from the registered mobile number for verification.
- Create 4-digit PIN: Create PIN, validate with Debit Card or Net Banking details, and OTP to proceed.
- Login: Access your account using your PIN.
- Access the Statement: Account > View Statement.
- Choose Duration: Choose which duration you need the statement to get.
- Download or Email: Tap “Download PDF” to save the statement or “Send to Email” to get it via email (for security, password-protected).
Note: If you are using the ICICI Mobile banking app, you can access your statement PDF without a password.
If you prefer a hard copy, ICICI Bank allows customers to request a physical statement for a fee of Rs. 50 plus applicable service tax.
Additional FAQs
The ICICI Statement PDF is damaged or won’t open. How do I fix it?
Try opening it with Adobe Acrobat Reader or another PDF viewer. If the file is corrupt, download it again from your email or net banking.
The ICICI E-statement won’t download on my phone. Why?
Your phone may have low storage. Free up some space, clear the cache, and try downloading again. If it still fails, use a different device.
Can I reset the password for my ICICI statement PDF?
No, ICICI Bank auto-generates the password based on your account details. You must use the given format to open the PDF.
How to Get an ICICI Statement Via WhatsApp Banking?
Simply, save this +91 86400 86400 ICICI WhatsApp banking number and send hi, select bank services, select history, and get statement information.
How to remove the password from the ICICI bank statement PDF?
To remove the password, you need Adobe Acrobat Reader. Open the PDF in Acrobat and enter the password. Then, go to the “Tools” tab, navigate to “Protect” -> “Encrypt” -> “Remove Security” and tap on save.
How to Get ICICI Mini Statement via SMS?
Simply, type CITRAN(space)complete 12-digit account number and send it to 5676766 or 9215676766 from the registered mobile number. The bank will send you last 5 Transactions in statement format.
Why does my ICICI statement PDF still not open even after using the correct password format?
In branch cases, 6 out of 10 failures happen due to auto-capital letters or extra spaces added by mobile keyboards. Staff usually advise typing manually on a laptop for best results.
Is it true that ICICI app statements don’t need a password?
Yes. Statements downloaded directly from iMobile usually open without passwords. Email statements are always encrypted because emails can be forwarded, unlike app-based secure downloads.
My PDF opens but shows blank pages. What does this indicate?
Branch staff see this when the file download was incomplete. Even a 1–2 MB missing chunk can break encryption. Re-downloading on stable Wi-Fi usually fixes it instantly.
Why does ICICI still charge ₹50 for physical statements when e-statements are free?
Physical statements involve manual printing and archival retrieval. Banks price this intentionally to encourage digital use, which cuts paper cost, handling time, and branch workload significantly.
Read our All Banks Digital Statement Guide, or if you want an ICICI Bank credit card, you can apply here.
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