A client of mine, Priya, recently called to ask, ” How can I open my Union Bank account statement PDF?” Priya has a savings account from Union Bank of India.
If you are facing similar issues and want to know the correct format to access your banking information.
Don’t worry—this blog is for you. Hi, I am Nanne Parmar. I have more than six years of experience in digital banking and also work with leading banks in India.
I am here to share a step-by-step guide to help you understand the password format. Plus, I will share troubleshooting tips in case you encounter errors while opening these statement PDFs.
So, let’s begin the guide –
Why is Union Bank statement Password protected?

The Union Bank e-statement is a digital version of your bank records sent to account holders and credit card users to summarize last month’s transactions. As per the official website of Union Bank, it is a part of their digital banking program.
The statement contains very sensitive information, so, for security, it comes in a password-protected PDF Format. it is directly sent to your registered email ID only. However, if you are not getting digital statements via email. you have to activate it first, here are two ways to do this –
- Visit a Union Bank branch: Go to your local Union Bank branch and request email statements by providing your account details along with your registered email address.
- Online Banking: Go online to your Union Bank Internet banking account. Look for sections “service request’, or ‘my profile’. Then, update and verify your new email ID.
- Alternative: You can download the e-statement directly using Union Bank WhatsApp number 9666606060.
Once the email alerts are activated, you will start receiving emails from Union Bank. Now, for the next part, you have to understand the password format to unlock your email statements.
Steps to Open Union Bank Statement PDF
- Check your email: Check your inbox for an email from the bank containing your statement.
- Download the PDF: Open the email from Union Bank. You will find a PDF file attachment end of the email. Download this PDF to your device.
- Open the PDF: You need A PDF Reader to view it. you can use Google PDF Viewer for Chrome Or Adobe Reader for smartphones.
- Enter The Password: The bank uses a password format, such as the first four letters of your bank registered name (in UPPERCASE) followed by your birthday and month in DDMM format. Let’s take the example of Priya, Priya Singh is your Full name and your DOB is 20/08/1998. Then, the password will be PRIY2008.
Suggestion: incase, If your first name has fewer than four characters, add letters from your surname to complete four characters. for example: RAJ KUMAR your name and Date of birth 15/05/2000. The password: is RAJK1505.
Tip: keep your bank passbook or Credit card handy. It helps you when entering the password format to check your name and Date of birth.
FAQs
Why is my statement PDF password showing incorrect?
This can be because you are using the wrong password format. please use capital letters only, and no spaces, and double-check the format above.
What if I forget my Union Bank registered name or DOB?
You can check your passbook, bank account details in net banking, or visit your branch to confirm your registered name and birthdate.
Why am I not getting Union Bank statements via email?
Check your spam folder first. If it’s not there, ensure your email ID is updated with the bank. Call customer care at 1800 208 2244 to verify.
Can I download Union Bank statements without email?
Yes! Use Union Bank’s WhatsApp banking by sending ‘Hi’ to 9666606060, or log in to Internet banking and download it manually.
Troubleshooting Tips
if the password does not work or shows an incorrect:
- Verify the details: As I already said, please ensure that you enter the correct information that you registered with the bank. Keep your documents handy to verify.
- Update PDF Reader: Sometimes, the Older PDF Reader version causes issues with opening the statement. please go to the app store and update to the latest version.
- PDF Downloading failed: Make sure you left storage for download, and check phone storage, email storage, and internet connection while re-downloading it.
- Not found downloaded file: Many of my clients, including Priya also faced this issue recently. it is quite simple: go to the file manager, on the home of the app, go to the docs folder, and locate the downloaded statement pdf file.
- Contact the Bank: If your issues are still not solved, you contact the bank for help. The Union Bank customer care working All india toll-free number is 1800 208 2244 for account holders.
if you have a Union Bank credit card, you can call 1800 425 1515 for help. or you can visit the nearest Union Bank branch.
Note: Go to your inbox and re-read the received Union Bank statement in the attached email. The bank also provides instructions, examples, and steps to unlock your PDF File. Moreover, in case you find errors in the PDF, the bank also provides helpline support like Numbers and emails.
I hope you like the article. drop a comment if you have any concerns with password format, and share this guide with someone who might find it helpful.
Not sure about your bank’s statement password? Find all banks’ formats in one place. See the complete list.
Note: This blog content on Easemoney is for informational purposes only and should not be considered as financial advice. Always consult a certified financial advisor before making any decisions based on the information provided.

This article was written by Nanne Parmar, a fintech expert with a DCA degree and a commerce background, with 6+ years of experience in finance, fintech, and banking. Nanne has worked extensively in AI tools for banking, financial calculators, and fintech products. As the founder of EaseMoney, he focuses on making complex financial concepts simple for Indian users.