After finding the digital statement in your email inbox, it’s important to know how to open it using the correct format.
What Is a Union Bank e-Statement and Why Is It Password-Protected?

The Union Bank e-statement is a digital version of your bank records sent to account holders and credit card users to summarise last month’s transactions. As per the official website of Union Bank, it is a part of their digital banking program.
The reason your Union bank account and credit card digital statement PDF files are password-protected is that they contain sensitive data and your banking personal insights, like your account number, balance, address, contact details, and transaction history.
To protect you from misuse, Union Bank encrypts these files. Also, as per RBI Regulations, all banks need to provide proper protection for digital banking products.
What Is the Exact Password Format to Open the Union Bank PDF?
The Union Bank uses a password format on statements, such as the first four letters of your bank-registered name (in UPPERCASE) followed by your birthday and month in DDMM format.
Let’s take the example of Priya. Priya Singh is your Full name, and your DOB is 20/08/1998. Then, the password will be PRIY2008.
Tip: keep your bank passbook or chequebook handy. It helps you when entering the password format to check your name and Date of birth.
What If My Name Is Short or Has a Space?
If your first name has fewer than four characters, add letters from your surname to complete four characters. For example: RAJ KUMAR, your name and Date of birth 15/05/2000. The password is RAJK1505.
Avoid adding any space or symbol between the name and date. It must be continuous. Also, switch off the auto-correct feature on your smartphone keyboard app.
Where Do You Receive the Statement and How to Locate It in Email?
Union Bank sends the e-statement to your registered email, usually from the official email ID noreply@unionbankofindia.bank.
- Check the Primary or Updates tab in your inbox.
- If not found, check the Spam or Promotions folder.
- Use the search term “Bank name, month, account” or the sender’s email to locate it.
- You need A PDF Reader to view it. You can use Google PDF Viewer for Chrome or Adobe Reader for smartphones.
I Didn’t Receive My Union Digital Statement – What Should I Do?
If you are not getting digital statements via email. You have to activate it first. Here are two ways to do this –
- Visit a Union Bank branch: Go to your local Union Bank branch and request email statements by providing your account details along with your registered email address.
- Online Banking: Go online to your Union Bank Internet banking account. Look for sections “service request’, or ‘my profile’. Then, update and verify your new email ID.
If your issues are still not solved, you can contact the bank for help. The Union Bank customer care working all India toll-free number is 1800 208 2244 for account holders.
If you have a Union Bank credit card, you can call 1800 425 1515 for help.
Alternatively, you can bypass the email method by downloading the statement via net banking. Here’s how:
Union Bank WhatsApp Banking for Statement Requests
Union Bank provides WhatsApp Banking support:
- Save the latest Union Bank WhatsApp number: 9666606060
- Send message: Hi, and enter OTP to verify your bank account.
- On the Main menu option, select Account services.
- Choose Mini Statement or E-Statement
- Follow the instructions to verify with OTP
- Download the statement instantly on WhatsApp
What if the downloaded PDF is not found?
- Many of my clients faced this issue recently. It is quite simple: open your file manager, on the homescreen of the app, select the Documents Icon, and locate the downloaded statement PDF file.
- If you’re using a smartphone, just check your status bar and find the PDF downloaded notification to open it.
Final Checklist to Open Your Union Bank PDF Without Errors and Issues
- Use ALL CAPS for the name portion
- Use the correct DDMM of your DOB
- No spaces or special characters
- Confirm your name with passbook/netbanking
- Use a modern PDF reader
Still Questions?
Why is my statement PDF password showing incorrectly?
This can be because you are using the wrong password format. Please use capital letters only, and no spaces, and double-check the format above.
Why am I not getting Union Bank statements via email?
Check your spam folder first. If it’s not there, ensure your email ID is updated with the bank. Call customer care at 1800 208 2244 to verify.
What if I forget my Union Bank registered name or DOB?
You can check your passbook, bank account details in net banking, or visit your branch to confirm your registered name and birthdate.
Can I download Union Bank statements without email?
Yes! Use Union Bank’s WhatsApp banking by sending ‘Hi’ to 9666606060, or log in to Internet banking and download it manually.
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