What Is the Password to Open Canara Bank Statement PDF?

Do you have a Canara Bank account, and are you receiving monthly statements in your email? This is a digital version of all your credit and debit transactions you made every month.

It is a fast and zero-charge method. However, there is a catch: it is sent as a password-protected PDF file.

Why Does Canara Bank Email You a Statement Each Month?

How to Open Your Canara Bank Statement PDF Password

As per the Database of the RBI website, the Reserve Bank encourages banks, including Canara Bank, to offer digital banking services like email alerts, digital statements to provide customer comfort and security.

The service is:

What’s Included in your Account Monthly Statement?

e-statements are a great way to keep you informed about your bank account’s activity monthly basis. The statement provides you with a complete picture of all the transactions that you have done. Some of the key components like:

  • Account Holder Details: your name, address, and contact info.
  • Account Information: Account Number, type, IFSC, and customer ID.
  • Transaction Log: All deposits, withdrawals and transfers
  • Opening and Closing Balance: Balance at the beginning and end of the Statement Period
  • Branch Details: Home Branch of your account.

Why Is Your Statement File Locked?

For your protection, Canara Bank puts your statement with a password in a PDF format. This prevents unauthorised access from hackers and fraudsters, even if your email is compromised.

It’s safe to:

  • Store the file securely in a personal folder
  • Avoid forwarding the PDF
  • Back up important files in cloud storage

Even though it has a password, your statement contains:

  • Your account number
  • Branch details
  • Transaction history
  • Balance information

Sharing it publicly or forwarding it on WhatsApp can expose you to fraud. If a bank or lender needs it, upload only through their official portal.

How to Download and Open the PDF Statement?

  1. Find Email: First, you need to open your inbox and search for the Canara Bank statement (Last Month). Enter your month name and find it.
  2. Download it: locate your statement at the end of the email. When you get a PDF file, tap on the save button.
  3. Open it: Navigate to the downloads folder, or you can check your smartphone’s status bar to find the downloaded PDF file directly.
  4. PDF Reader Required: Use Adobe PDF Reader and Google Chrome PDF viewer to view it. Choose anyone and open it.

Decoding the Canara Bank Statement Password Rule

To open your e-statement PDF, the password is usually your Customer ID (CIF number). For example, if your Customer ID is 743382888, enter it exactly without spaces.

  • No symbols, no special characters.
  • Typically 9 to 12 digits long.
  • Turn off the auto-correct option while entering it.

Note: In 99% of cases, your Canara Bank PDF password is your Customer ID (Number) for savings and deposit accounts. Unlike some other banks, Canara Bank does not use DOB or name-based passwords for statements. Also, there are no limitations; a password is always required, even if you download via WhatsApp, mobile banking App, and more.

How to Find Your Canara Customer ID (CIF)?

However, if you forgot your Canara Bank account customer ID, follow these tips to retrieve it –

  1. Bank documents: please check your passbook, welcome kit, debit card kit, chequebook, and any other official document from Canara Bank.
  2. Mobile banking app: if you have a Canara Bank mobile banking app, simply log in, then go to the pay & transfer section, tap on the more button, select the e-passbook option, now, navigate to get full account details, and enter your m-pin to view your customer ID directly.
  3. Chequebook/Welcome Kit: Usually printed inside your passbook, welcome letter, or chequebook.
  4. Previous statements: if you have an old statement in a digital or physical copy, please check there.

If you fail to find your CIF, you can contact the Canara Bank –

  • The current 24/7 Customer Care Number is 1800-1030. However, for better assistance, the best time to call is between 10:00 AM and 4:00 PM on working days to speak with bank staff.
  • For NRI users (outside India), the contact number is 80-22064232

What to Do If You’re Not Getting Canara Bank Statement Emails?

  1. Check Your Spam inbox: Sometimes, emails from Canara Bank end up straight in your spam and promotional folders in your inbox.
    • Navigate to the spam folder and tap on the safe button to get an email directly in the general inbox.
  2. Update Your Email Address: Go to your home branch of Canara Bank and ask to update your older email address to a new one.
  3. Storage Limit: If your inbox is full, clear some space.
  4. Activate email statement via the Canara mobile app:
    • Download the Canara AI1 mobile banking app using the Google Play Store or Apple App Store,
    • log in to the app using MPIN or fingerprint sensor
    • Go to the Services Request section.
    • Select “Email Statement Registration.
    • Enter your email ID and confirm the activation.

Which Apps Work Best for Viewing Canara Bank Statements?

Best apps for viewing password-protected PDF bank files:

PlatformSuggested PDF Viewer
AndroidAdobe Acrobat, Microsoft PDF, Xodo
iOSApple Books, Adobe Acrobat
WindowsAdobe Acrobat Reader DC
MacPreview, Adobe Acrobat

Avoid using browsers like Chrome if you face password entry issues or corrupt files again and again.

Troubleshooting Common Issues

ProblemQuick Solution
The File extension is .bin or .datRename the file to .pdf manually
PDF crashes when entering the passwordClose other apps, try again, or open on the desktop
PDF reader freezes or hangsUninstall and reinstall the PDF reader
Unable to copy or share the statementCheck file permissions in your phone or PDF settings
Can’t zoom or read clearlyOpen the PDF in high-resolution apps like Adobe Acrobat
Password not accepted despite correct entryDouble-check for hidden characters, no spaces, or try full CIF again

Other Ways to Download Canara Bank Statements

You are not limited to email — here are 3 additional methods:

1. Net Banking (Canara Bank Online)

  1. Log in at: https://canarabank.com
  2. Go to Accounts → Account Statement
  3. Choose a date range
  4. Download in PDF/Excel

2. Canara AI1 Mobile App

  • Dashboard → Select account → Statement
  • Choose: 1 month / 3 months/custom
  • Download directly (no password required)

3. ATM Mini Statement

  • Insert card → Mini Statement
  • Useful if you just need recent transactions

Last-Minute Questions You Might Have

  • What is my Canara Bank Customer ID?

    Your Customer ID (CIF number) is a 9-12 digit unique identifier for your account assigned by the Canara Bank.

  • I didn’t receive my Canara Bank statement email. What should I do?

    Check your spam folder first. If it’s not there, update your email via net banking, the Canara AI1 app, or by visiting your home branch.

  • Can I get an older Canara Bank statement?

    Yes! You can download past statements from Canara Bank’s net banking, the mobile banking app, or request one by calling Canara Bank customer care at 1800-1030.

  • Can I receive Canara Bank statements on WhatsApp?

    Yes, you can download a PDF. Simply save the 1800-1030 Canara Bank WhatsApp number, send Hi, enter OTP, go to my services, tap on account statements, and request direct download or send to my Email ID only. However, it contains a password.

  • Does Canara Bank ever change the PDF password format?

    No. Canara Bank follows a stable CIF-based password rule. Unless the bank migrates your account internally, the same Customer ID works for all future statements.

  • Can two Canara accounts under one CIF share the same PDF password?

    Yes. If multiple accounts are linked under one CIF, the same Customer ID unlocks PDFs for all those accounts, even if account numbers are different.

  • Why does Canara Bank PDF reject a password copied from notes or WhatsApp?

    Because copied text often carries hidden spaces or characters. Canara PDFs are strict. Always type the CIF manually to avoid invisible formatting errors.

  • Can Canara Bank resend statements for past years with the same password?

    Yes. Reissued statements—whether from branch or net banking—retain the same CIF password, even for statements 5–7 years old.

  • Why does the PDF open in Net Banking but not from email?

    Email PDFs use external PDF viewers, which may fail. Net banking opens statements inside a secure bank environment, avoiding device-level PDF issues.

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