How to Open Your Canara Bank Statement Password

Do you have a Canara bank account and are you receiving monthly statements in your email? This is a digital version of your all credit and debit transactions you made month-wise.

It is a fast and easy method. however, there is a catch, for security reasons and to protect you from cybercrime, it is sent as a password-protected PDF file.

Many of my users got confused while opening it. They comment on the website for how to unlock it. I give you an example of my client.

Mr.Aashish also faced the same issue and asked me to figure out the password format Canara Bank uses. Hi, I am Nanne Parmar. I have been working in digital banking since 2018 with prominent brands like NE Factory.

I’m here to help you open your statement effortlessly. Let’s start our guide with one of my client’s questions –

Why Does Canara Bank Send Monthly Statements?

As per the database of the RBI website, The Reserve Bank encourages banks including Canara Bank to offer digital banking services like email alerts to provide customer convenience and security.

As I already said, e-statements are a great way to keep you informed about your bank account’s activity monthly basis. The statement provides you with a complete picture of all the transactions that you have done. Some of the key components like:

• Account Holder Details: your name, address, and contact info.
• Account Information: Account Number, type, IFSC, customer ID.
• Transaction Log: All deposits, withdrawals and transfers
• Opening and Closing Balance: Balance at the beginning and end of the Statement Period
• Branch Details: Home Branch of your account.

As per Syndicate Bank Wiki Page, On 1 April 2020, Syndicate Bank completely merged with Canara Bank for easy banking and created Canara Bank the fourth largest public sector bank in India.

If You Had an Old Syndicate Bank Account. There is no adjustment required! Use the same method or password format to unlock your statement. It’s that easy. However, if you facing other issues like –

If You’re Not Getting the Canara Bank Statement Email, What Should You Do?

1. Check Your Spam inbox: Sometimes, emails from Canara Bank end up straight in your spam folder on email. Navigate to the spam folder and tap on the safe button to get an email directly in the inbox.
2. Update Your Email Address: Go to your home branch of Canara Bank and ask to update your older email to a new one.
3. Activate email statement via app:
   • Download The Canara ai1 mobile banking app using the Google Play Store or Apple App Store
   • log in to The app using MPIN or fingerprint sensor
   • Go to the Services Request section.
   • Select “Email Statement Registration.
   • Enter your email ID and confirm the activation.
4. Touch Canara Bank Customer Support: First please approach the customer care of Canara Bank to find a quick solution, sometimes, they update directly using a phone banking facility.

Let’s get back to the main topic: unlocking your statement.

How to Open a PDF Statement of Canara Bank

1. Find Email: First, you need to open your inbox and search for Canara bank statement (Last Month) Enter your month name and find it.
2. Download It: Open the email and scroll down to the end of it. Where you get a pdf file tap on the save button.
3. Open it: You need to go downloads folder or you can check your smartphone status bar to get the downloaded PDF file directly.
4. PDF Reader Required: I advise my users to use Adobe PDF Reader, and Google Chrome pdf viewer to view it. Choose anyone and open it. Here you have to enter the password to unlock it.
5. Enter The Password: To open your e-statement PDF, the password is usually your Customer ID (CIF number). For example, if your Customer ID is 1234567899, the exact without spaces enter it.

However, if you forgot your Canara bank account customer ID, follow these tips to retrieve it –

1. Bank documents: please check your passbook, welcome kit, debit card kit, chequebook, and any other official document from Canara Bank.
2. Mobile banking app: if you have a Canara bank mobile banking app, simply log in, then go to the pay & transfer section, tap on the more button, select the e-passbook option, now, navigate to get full account details, enter m-pin to view your customer ID directly.
3. Previous statements: if you have an old statement in a digital or physical copy please check there.

Note: re-check the received e-statement email from Canara Bank. The email also has the latest information including password format, examples, and customer support numbers to unlock it.

Troubleshooting Common Issues

Even with the right steps, sometimes, things don’t always go smoothly, Therefore, here I am sharing a few tips for common problems –

Re-download the PDF

Sometimes, Files get damaged while downloading, I advise you to please download the statement again from your email or the Canara C1 App.

Try a Different PDF Reader

Sometimes, the issue with opening a PDF statement is simple. Your PDF reader may be outdated. Try updating it via the Play Store or App Store, or use an alternative reader.

App Issues

If you downloading from the Canara mobile banking app, make sure the app is updated. Still facing issues, please clear caches of the app or re-install it.

Wrong Password

If you receive an SMS indicating an incorrect password, double-check your Customer ID and ensure there are no spaces or typos.

Downloading Failed or Space Issues

Make sure your internet working fine and check your email and mobile storage space before downloading it.

Cannot Find the Downloaded File

if you are having trouble getting the PDF statement, please use the file manager document section or directly search with the name of the PDF.

If You Still Face Issues, Reach Out to Canara Bank’s Customer Support.

as per the data from the Canara bank customer care page –

1. The current 24/7 Customer Care Number is 1800-1030. However, for better assistance, the best time to call is between 10:00 AM and 4:00 PM on working days to speak with bank staff.
2. For NRI users (outside India), the contact number is 80-22064232

Note: By calling this instant assistance number you can also request a quick a/c statement directly to your phone.

FAQs

Not sure about your bank’s statement password? Find all banks’ formats in one place. See the complete list.

Note: This blog content on Easemoney is for informational purposes only and should not be considered as financial advice. Always consult a certified financial advisor before making any decisions based on the information provided.