How to Open Your IndusInd Bank Statement PDF

Decoding the Digital Statement Service of IndusInd Bank

The e-statement is a digital way offered by the Bank to record your account transactions and banking details. As per the official website of IndusInd Bank, it is a part of their Internet banking services.

As per your request, the statement is sent to your registered email ID or directly to your home address.

With the right setup and password, viewing your statement is seamless across devices. Also, you can print it out for your personal record.

Can You Request a Physical Statement Instead?

Yes, IndusInd allows quarterly printed statements delivered to your address. However, there is a charge of ₹100 per quarter. Visit your nearest branch or raise a request from the app.

How to Open a PDF Statement of IndusInd Bank?

To unlock the Indusind bank account e-statement PDF file, the bank uses a password format of an 8-character combination of the first 4 letters of your first name (in UPPERCASE) followed by your Date of Birth in DDMM format. Let me give you a quick example:

• Name: AMAN KUMAR
• Date of Birth: 15th September 2000
• Password: AMAN1509 (All Capital Letters and No space while entering)

• Name Mismatch Error in Password: If your registered name includes middle names, use only the first four letters of your first name as per bank records. Avoid including spaces or dots. check passbook to confirm it.

Alternate Password Option Using Customer ID

If the name + DOB password isn’t working, try this:

• Open the old statement PDF.
• Try using your 9-digit Customer ID as the password.

This is especially useful for corporate accounts or if your registered name has special characters.

Remember: To view your e-statement PDF file, you need a PDF Viewer, for example, Adobe Acrobat or Google PDF Reader. If you already have one, ensure it is the latest version.

Forgot Your IndusInd Customer ID?

In case you don’t remember your customer ID, here are a few ways to find it out easily –

1. Check your old statement: The indusind Bank printed your customer ID on all of your physical and digital statements. Check it out.
2. Bank documents: take a look at the first page of your bank passbook, chequebook and Welcome Letter.
3. Indie Mobile Banking App: Log in to your indusind mobile banking account and go to account overview to view your customer ID.

How Can You Receive IndusInd Bank E-Statements Automatically?

If you’re not getting your IndusInd e-statement each month, it’s likely because your email address isn’t updated or the e-statement service isn’t enabled. Here’s how to fix that:

Via Mobile App

1. Open the IndusInd Mobile Banking App.
2. Log in with MPIN.
3. Go to “Service Requests.”
4. Tap on “Update Email Address.”
5. Enter a valid email and verify via OTP.
6. You’ll start receiving statements monthly.

2. Via WhatsApp Banking

1. Save +91 22 4406 6666 to your contacts.
2. Say “Hi” on WhatsApp.
3. Type “Account Statement.”
4. Choose type (Savings/Credit Card).
5. Select the statement period and tap “Download.”

Troubleshooting Statement Issues & Errors

If your statement still is not opening or other issues, here are some tips to test –

1. Downloading failed: Make sure your phone and email have good storage to save the file.
2. File corrupted: Request the statement again via the app or WhatsApp.
3. Contact The IndusInd Support: you can make a call at the latest customer helpline 1860 267 2626 OR 1860 267 7777.

• The Help Centre’s working hours are 8 AM to 8 PM, 7 days.
• You can email them at indie@indusind.com

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