Why did Yes Bank choose Digital Statements over a physical copy?
Yes Bank e-statement is a digital version of your account transaction records, your personal and banking information. such as Your Name, CIF Number, Account Number, Address, closing balance, your credit or Debit money transactions.
As per the Digital India Campaign and environmental benefits, The Banks promote digital statements. Furthermore, it is fast, free, and convenient.
So, how can you get Yes Bank’s monthly statements to your email ID? When you open a bank account, the bank will ask you for your email ID to activate the monthly e-statement on your Yes Bank savings or current account.
If you already have a bank account and do not receive an e-statement, simply download the IRIS Yes Bank mobile banking app, log in using your MPIN, go to my profile, and update your email ID. OR you can call Yes Bank customer care.
Once you start getting the statement monthly, now, the next question will be how you can download it and unlock it.
What is the Password for the Yes Bank Account Statement?
To unlock your Yes Bank account statement PDF, the bank uses a password that typically combines your 9-digit Customer ID (CIF Number) followed by Your Date of Birth in DD/MM/YYYY format.
Here is an example: if your Yes Bank Customer ID is 555544441 and your Date of Birth (as registered with the bank) is 15 August 2000, your password would be 55554444115082000. Enter this carefully to avoid errors.
To open the PDF, you need a PDF reader app. Make sure you have an up-to-date PDF Reader such as Google PDF Viewer or Foxit Reader.
What If You Forget Your Yes Bank Customer ID?
Now that you understand the password format, but do not know your Customer ID, here is how to retrieve it.
1. Know Your Customer ID via Yes Bank Netbanking
- Step 1: Go to the Yes Bank net banking portal and tap on the Register (First time) button.
- Step 2: Choose “Register with Debit Card”
Select the option to register using your debit card. - Step 3: Tap on “Know Your Customer ID” now, and enter your registered mobile number.
- Step 4: Provide Additional Details
Input your date of birth or PAN card number for verification. - Step 5: Verify with OTP
You will get 6 digits on your registered email and mobile number. Enter the OTP to proceed. - Step 6: View Your Customer ID
Once verified, your Customer ID will be displayed on the screen.
2. Check documents
Alternatively, you can Check Official Documents. These bank documents usually have the customer ID printed. Like –
- Welcome Kit (Letter)
- Cheque Book
- Passbook
- Old Account Statement
Tips to Avoid Password Errors
After entering the password of your Yes Bank statement PDF, if it shows incorrect, please make sure that –
- Remember to enter your date of birth in DDMMYYYY format.
- Cross-check your Customer ID and date of birth before entering them in the password.
- Check that no extra spaces or characters are included.
What if Statement PDF Showing Downloading failed
Check your internet connection, phone storage, and email storage, also clear your browser cache before downloading again.
If your Yes Bank e-statement is still not opening, please contact the Yes Bank customer care helpline.
Visit the official website, www.yesbank.in. You can also call their toll-free number 1800 1200 (toll-free) or chargeable number 1860 210 1200. The time is 8 am to 8 pm on working days.
The best time to call, 11:00 AM. If you are outside India, you can call the international helpline number +91 (22) 50795101.
Other FAQs
How to download the Yes Bank Statement PDF?
To download your YES Bank statement PDF through the IRIS mobile banking app, log in, go to ‘credit cards,’ select your credit card, tap ‘Statement,’ choose the date range, and download the PDF.
What is a YES Bank Customer ID, and how do I find it?
The Customer ID (CIF) is a unique 9-digit number assigned to every YES Bank account holder. You can find it in:
1. Your passbook
2. Welcome kit
3. Account statement
4. NetBanking profile
5. YES Bank mobile app under account detailsCan I get my YES Bank statement without logging into NetBanking?
Yes, you can request it via YES Robot on WhatsApp OR Visit a branch and ask for a printed copy.
Does the statement password change every month or remain the same?
The password remains the same as long as your registered Customer ID and Date of Birth don’t change. Only re-KYC corrections or profile updates can alter the unlocking format.
What is the most common mistake people make while entering the YES Bank statement password?
Most users enter DOB with slashes or spaces. The password works only when Customer ID and DOB are typed continuously in DDMMYYYY format, without symbols or auto-spacing.
Can branch staff help open an old YES Bank statement PDF?
Yes. Branches can regenerate statements or confirm password format after ID verification. For older accounts, this is often faster than repeated online attempts or helpline calls.
Is it safe to remove the password from a YES Bank statement PDF?
It’s safe for personal storage only. Once unlocked, save it securely offline. Never upload unlocked statements to public drives or send them over WhatsApp or email.
What should I do if my Customer ID and DOB still don’t open the file?
First confirm your DOB with the branch or net banking profile. Many failures occur due to old records where DOB format differs from Aadhaar or PAN.
Why does the PDF say “incorrect password” even when details are correct?
This usually happens due to cached downloads or corrupted files. Re-download the statement from email, avoid preview mode, and open directly using a dedicated PDF reader.
Can I open the YES Bank statement on my phone, or is a laptop safer?
Both work, but phones often fail due to outdated PDF viewers. A laptop with Adobe Reader reduces errors like blank pages, freezing, or repeated “wrong password” messages.
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