How to Update Mobile Number in BharatGas (Fastest Methods)

You can update your Bharat Gas linked mobile number online within a few minutes using the official eBharatGas portal. This is the fastest method if you already have any one of these details available — LPG ID, consumer number, or old linked mobile number.

📱 Online Mobile Number Update Steps

1. Open the official Bharat Gas portal and tap MyLPG

Open eBharatGas Portal

2. Click Update Contact Number from the homepage

3. Choose How to Search Your Account:

• Registered mobile number
• 17-digit LPG ID
• Using State, District & Consumer Number

4. Verify ownership using OTP on old mobile number or your SV (Subscription Voucher) number

5. Enter your new mobile number and request OTP verification

6. Enter the OTP received on the new number to confirm the update

7. In most cases, the updated mobile number becomes active within 1 hour

eBharatGas portal mobile number update page

💡 Quick Tip: Keep your LPG ID or Consumer Number ready before starting. It helps complete the verification process much faster.

⚠️ Expert Insight: Updating your number only in Bharat Gas may not be enough for LPG subsidy credit. Your active mobile number should also match with your Aadhaar and bank account records to avoid DBT subsidy issues.

📖 Read below: What to do if your old mobile number is inactive, or how to update number through your BharatGas distributor office.

Update via Distributor Office (Offline Method)

1. Go to your BharatGas distributor’s office.
2. Carry these documents:
   • Aadhaar card copy
   • BharatGas passbook
   • Your old mobile number details
   • New mobile number to be linked
3. You need to request that to help desk update your number
4. They will ask for your aadhaar copy and Passbook to verify and update the new number in the system by KYC.
5. The staff will update your details and confirm.
6. You will receive confirmation after the update is completed.

How Much Time Does Bharat Gas Mobile Number Update Take?

1. Online or Hello BPCL app: Usually updated instantly or within 1 hour. In some cases, it may take up to 24 hours for SMS and IVRS services to start working.
2. Distributor office update: Manual updates through the gas agency usually take 1–2 working days after document verification.

How to Check the Update Status

• You may receive an SMS confirmation on the new mobile number.
• You can also call the Bharat Gas IVRS numbers 7715012345 or 7718012345 from the new number to check whether the system recognizes your account.

What are the Documents Required

1. For Online Update

Usually, no document upload is required. You mainly need:

• Consumer Number and Distributor Name
• 17-digit LPG ID
• Access to registered mobile number or email
• Subscription Voucher (SV) details for verification

2. For Offline Update at Distributor Office

• Carry these documents while visiting the gas agency:
• Two passport-size photos (recommended for KYC updates)
• Filled mobile number update form
• Aadhaar Card, PAN Card, or Voter ID copy
• Gas passbook or Subscription Voucher (SV) copy

Common Problems & Solutions

1. OTP not received: Check network signal, disable DND blocking, or use email/SV verification option.
2. “LPG ID Not Found” error: Verify the 17-digit LPG ID from your gas passbook or Subscription Voucher (SV).
3. Hello BPCL app not working: Update the app, clear cache, or contact support if the issue continues.
4. “Number Already Registered” message: The number may already be linked to another LPG connection. Visit the distributor for manual correction.
5. Portal not loading or captcha issue: Refresh the captcha, clear browser cookies, or try Chrome/Firefox browser.

If online methods fail, use the BPCL SmartLine (All India Toll-Free) at 1800-22-4344 or visit your local distributor with your passbook and Aadhaar.

What If You Don’t Have Access to Your Old Bharat Gas Mobile Number?

Many users lose access to their old registered number because of SIM loss, deactivation, or number change. You can still update your mobile number easily.

• Online method: Use your Subscription Voucher (SV) number from the gas passbook for verification instead of OTP.
• Offline method: Visit your Bharat Gas distributor with Aadhaar card, ID proof, and gas passbook to submit the request manually.

Benefits of an Updated Number (Subsidy & Safety Alerts)

It requires you to use the latest and active mobile number with your Bharat Gas distributor. Your registered mobile number is the bridge between you and BharatGas. Without it:

• You won’t receive booking confirmations.
• Subsidy credit alerts won’t reach you.
• Online Booking via Amazon, Paytm, Phonepe will not work.
• OTP-based services (like online booking or address change) won’t work.
• The distributor can’t call you if there’s a delivery issue.

In short, keeping it updated is essential for smooth service.

Frequently Asked Questions

Read – Book an LPG cylinder through SMS