Quick Balance Inquiry: DBGB Bank Account

When The DBGB Merged and What is the Latest Name of The Bank?

On 1 April 2025, the Ministry of Finance introduced a notification for 26 RRB Banks Merging into 11 new Banks. After that, the Dakshin Bihar Gramin Bank (DBGB) & Uttar Bihar Gramin Bank (UBGB) merged and got a new name, Bihar Gramin Bank (BGB)

What is the Transition Note for existing clients of DBGB Account holders

The new online facilities of Bihar Gramin Bank are still under development, so please stay connected for the next update.

According to the DBGB official website services page, the bank offers several new facilities to check your account balance, including offline and online methods.

So, let’s check out the first, easy, offline method –

How to Instantly Check DBGB Account Balance – Direct Ways

1. Missed Call Alerts Balance Number

This is one of the first and best methods that I suggest to my clients. It is simple and fast, has no internet required, and does not even need a smartphone. All you need is a registered mobile number and an active recharge on the SIM. For missed calls, ofcourse.

According to the DGBG official Instagram page post on June 12, 2024, the bank offers a missed call banking facility to balance enquiries for both savings and current account holders.

To receive available balance SMS, you have to dial 1800 202 3001 using your bank-registered mobile number.

No SMS Received? After trying a few times, if you are not receiving the SMS. It may be possible that your SMS alerts are not activated. You can dial the customer care Toll-free number 18001807777 for help. However, you can visit your home branch, ask for activation of SMS Alerts and update your number as well.

Tip: If banking servers are down, try making missed calls again after 24 hours.

2. ATM Balance Inquiry

1. Visit Your Nearest RuPay Accepted Card ATM or directly branch-based ATMs.
2. Insert Card, enter Pin, and select “Balance Enquiry”
3. Get a on-screen and printed slip of your available balance.

What Are the Latest Digital Options for DBGB Account Holders?

1. DBGB WhatsApp Banking

Here is another simple method for you. I hope you know the WhatsApp banking service recently. As per the official website of Dashin Bihar Bank, The Bank introduced a WhatsApp banking facility for its customers.

It works quite well. To know your balance via Dakshin Bihar WhatsApp banking. Follow these steps:

Steps to Activate and Use WhatsApp Banking –

1. Save the number +91 9212038603 as a DBGB Bank on your phone.
2. Open WhatsApp, select the saved contact and send “Hi” to start.
3. If this is your first time using WhatsApp Banking, you need to activate it using OTP.
4. A menu will appear with all available account services
5. Select the Balance Inquiry option to know.

Pro tip: By using DBGB WhatsApp banking, you can also check your account’s last five transactions (Mini-statement).

2. UPI Apps

UPI Apps are part of our smartphone app list nowadays after the Digital India campaign. If you have one, you cross half of the process to view your Dakshin Bihar bank account balance. If you are new to UPI apps, follow these steps to register and the enquiry process.

For example, I am using the Paytm UPI App to instruct you. However, you can use any UPI app of your choice; the steps are the same, such as BHIM, Google Pay, Amazon Pay, PhonePe, and CRED.

1. First, open the Paytm app and log in using your Mobile number and OTP.
2. Once logged in successfully, tap on “My Account”, located in the left corner and find UPI Settings.
3. Under UPI settings, click on Add new bank account, and search for Dakshin Bihar Gramin Bank.
4. Verify your Account by sending SMS and debit card details like Expiry, CVV, and ATM PIN.
5. Now, you will receive an OTP. Enter it and create a 6-digit UPI PIN.
6. Once the UPI PIN is set, go to check balance, select DBGB, enter your UPI PIN, and view your account balance.

Important note: Never share your UPI PIN with anyone, even with bank staff. Please remember your UPI PIN for checking balances or money transfers.

3. Get DBGB mPassbook App

As per the DBGB e-services page, the mPassbook App is a part of their digital banking services. It offers a digital version of your bank account passbook, including transactions, closing balances, and downloading statements.

Follow the steps:

• To check your balance, you have to download it using the Play Store
• Enter your Customer ID and verify with an OTP.
• Set a 4-digit Mpin to log in.
• Now, access using mpin and view your account details, including your current balance and transactions.

4. DBGB Mobile Banking App

The DBGB mPassbook app is not available for iPhones. For iPhone Users, you can go with the DBGB Mobile banking App. It is available for both the Android and iOS app stores. Here are the steps you have to follow to get a balance using the DBGB banking app –

1. Download: Get the App “DBGB mBanking” from the App Store (iOS) or Google Play Store (Android).
2. Register: Input the bank account number and verify through the OTP. Provide your debit card details, such as CVV, number, and expiry, to set passwords.
3. Activation: Wait for 1-2 business days for activation. You will receive an email and SMS with a temporary password and customer ID.
4. Login: Login using the Customer ID and temporary password.
5. Know Balance: Check your balance or download the statement PDF.

Why Should You Check Your DBGB Bank Balance Regularly?

1. Avoid Declined Payments

Many users forget to check their balance before UPI payments or ATM withdrawals, leading to declined transactions or issues with transfer limits.

2. Stay Updated on Deductions

If your account is linked with any auto-debit EMI or Active subscriptions, it good idea to keep an eye on the balance, it helps you spot any extra charges, hidden costs or fraud happen.

3. Track UPI and ATM Usage

Regular balance checks also give you better control over card swipes and UPI transfers.

When to Visit the Branch Instead of Using Digital Options?

Recommended Scenarios

• Your mobile number is not registered
• You’re not receiving SMS even after missed calls
• UPI PIN setup is failing due to card mismatch
• You need an official balance certificate or a signed statement

Fixes to Common DBGB Balance Enquiry Issues

Problem	Cause	Fix
No balance SMS	SMS alerts not active	Visit branch to activate
UPI app not showing bank	Merger transition delay	Try again in 24 hours
IVR call doesn’t connect	Calling from wrong number	Use registered mobile
WhatsApp not replying	Old number or DND	Deactivate DND, re-register
ATM not showing balance	ATM network down	Try at different ATM later