How to Get Canara Bank Customer ID Easily

What Is the Role of a Customer ID in Canara Bank’s Digital System?

This is beyond, let’s understand it in your banking environment, where UPI, mobile apps, loans, and debit cards are all connected with a single ID. The name is customer ID.

Canara Bank provides a 9-digit Customer ID or CIF number (a unique number) to every account holder. When you open an account, it links all services such as your savings account, fixed deposit, credit card, or even housing loan, under your main profile linked to the bank.

According to the Press release, the bank has around 11.76 crore customers as of March 2025, which means this centralised ID is essential for handling millions of requests daily. including –

1. Registering for net banking or mobile banking
2. Contacting customer support
3. Access the account statement PDF file using by password.
4. Filing complaints or raising service requests

Why Doesn’t Canara Bank Offer Easy Missed Call or SMS Options?

Unlike some private banks that offer quick SMS or missed call services to fetch your Customer ID, Canara Bank doesn’t support any such direct method.

but why,

• Better Security: They want to ensure your personal banking data isn’t accidentally exposed via phone numbers or SMS channels.
• Verification: Canara requires secure, two-step identity checks (OTP, SIM verification, ATM card).
• Branch-Centric Roots: As a public sector bank, Canara still relies heavily on in-branch validation and secure app-based access.

It still works as a trusted government old-school bank in your area.

So, Where Can You Instantly See Your Canara Bank Customer ID?

If you’ve already received your welcome documents, here’s where you can locate the Customer ID offline or manually:

• Physical Passbook: If you opened your account by visiting a branch, the bank usually provides a passbook; open it and check page top corner.
• Debit Card Documents: Due to strict rules of the RBI, they are not printed on the debit card; however, sometimes on it is written on the card-attached paper.
• Chequebook and Physical statement: Check the first page of your chequebook and the statement received from the post office.
• Welcome Letter: Yes, simply open your welcome kit book and check every paper you have. Your Customer ID is usually printed on the front page of the welcome letter.

Tip: Highlight or note it somewhere safe for future use.

Let’s explore a few digital Methods to find your Customer ID

1. Get CIF via Canara AI1 Mobile Banking App

For this method, you need an ATM/Debit card, a registered mobile number and Internet. Here are the steps to follow –

1. First, you need to download the AI1 Canara Bank Mobile Banking App using the Google Play Store or the Apple App Store.
2. Once installed, open the App and Allow Permissions.
   Now, you have to select the SIM linked to your bank account
3. Activate mobile data only, and tap on the Send button on the app to verify via SMS
4. Enter OTP and set a 5-digit Passcode for login.
5. Log in to the App using your Passcode
6. Note: You need to activate mobile banking using an ATM Card or the Activation code provided by the bank branch or Aadhar card, then move next.
7. Tap on “Pay & Transfer” → “More” → “ePassbook”
8. Select the desired period
9. Tap “Get Full Account Details”
10. Enter your 6-digit MPIN
11. Your 9-digit Customer ID will be visible along with full account details. You can use this for both mobile and internet banking.

2. Canara Bank Internet Banking

If you have already registered with Canara Netbanking, then it’s just a few clicks away from your customer ID. Here are the steps –

1. Visit the Canara Bank Net Banking Portal
2. Log in using your User ID & Password
3. Go to Profile / My Account Overview
4. Your Customer ID will be listed

What if you’re not registered yet? Don’t worry, here are the steps to register for Canara Bank without using your customer ID –

• Visit Canara Bank Net Banking
• Click New Registration
• Enter the following:
  • Savings/Current Account Number
  • ATM/Debit Card Number
  • Registered Mobile Number
• Provide one of your last 5 transaction amounts from debit OR Credit (example: if you received ₹5,000 recently, just enter that)
• Tap Send OTP, enter your received 6-digit OTP
• Set your login PIN
• Log in and check Account Overview / E-passbook — your Customer ID will be there

3. Canara AI Assistant (AURA)

1. Go to the Canara Bank Official Website
2. Tap on AURA (bottom-right corner)
3. Select your language
4. Type menu, then select statement
5. Log in using:
   • The last 6 digits of your account number
   • Full mobile number
   • Enter Mobile OTP to log in.
6. Choose the duration
7. Download your statement
8. Open the PDF — your Customer ID will be mentioned there

If you’re an Inactive account in Canara, what’s the Fastest Option?

For customers who’ve had a Canara account for years but don’t remember their login:

• Visit Your Home Branch
• Carry:
  • Passbook, chequebook, account number,
  • Scanned copy of your address proof (Aadhaar, debit card statement)
  • Do your Re-KYC and fill out an application to activate your account within 24 hours.
• Explain the issue at the help desk.
• They will retrieve your Customer ID after verifying your identity.

Quick tip: Use the Canara Bank branch locator to find it.

Read FAQs –

Nanne Parmar

This article was written by Nanne Parmar, a fintech expert with a DCA degree and a commerce background, with 6+ years of experience in finance, fintech, and banking. Nanne has worked extensively in AI tools for banking, financial calculators, and fintech products. As the founder of EaseMoney, he focuses on making complex financial concepts simple for Indian users.