Know Your Yes Bank Customer ID: A Simple Guide

This is a story you might relate to. Mr. Ravi is one of my old friends from Jaipur. He is a 25-year-old guy working for a textile company. Recently, he got an SMS from Yes Bank. He was eligible for a pre-approved loan.

Since he needed some extra cash for his sister’s wedding, he clicked the link. But just as he was about to check the offer, the website asked for his Yes Bank Customer ID.

Now, Ravi had no idea what that was.

He opened his Yes Bank app—nothing. Checked his debit card—still nothing. He even looked through his SMS history, but couldn’t find the Customer number anywhere.

If you have ever faced a similar issue, don’t worry — this article is for you.

Hi, I am Nanne Parmar, a finance author. I can relate to your problem. In this guide, I have got you covered with every simple way to find it, even if you don’t want to log in. Just scroll down to know –

What is a Yes Bank Customer ID?

Yes Bank is one of the notable private sector banks in India, with a revenue of Rs. 329.61 billion (US$3.9 billion) as of 2024.

According to data from Cloudera.com, Yes Bank has reached the 2 million customer mark across India. To handle the large user base efficiently, Yes Bank gives a customer ID.

A Yes Bank Customer ID is a unique number (usually 7 to 10 digits) assigned to every individual who holds an account or product with the bank, be it a:

• Savings Account
• Current Account
• Fixed Deposit
• Credit Card
• Loan Account

Why Is the CIF ID or Number Important?

The ID works as a universal reference within Yes Bank’s systems. It is required for –

• Needed for login to Net Banking and Mobile Banking.
• Required for loan eligibility checks and pre-approved offer views.
• Helps in opening Yes Bank statement PDF, account summaries, and linking products.
• Needed when contacting support or updating KYC.

Yes, it is very important, so let’s break down all the easiest and fastest ways to retrieve your Yes Bank CIF ID:

1. Know Customer ID via the Yes Bank Online Portal without logging in

To offer a quick solution, Yes Bank continuously adds digital services like these. It is a simple option to retrieve your Customer ID using your debit card and mobile number, without needing to log in. Follow these steps –

1. First, you have to visit the official website of Yes Bank and tap on Login via YES Online.
2. On the Yes Online Portal, Tap on Forget Login ID, just below the login button.
3. Now select an option from – Start process with Debit card (for savings account), loan account, Aadhar Card, NRI account, and Credit card.
4. Tap on ‘Debit Card’, then select the ‘Know Your Customer ID
5. Here you have to select your country, enter your mobile number.
6. Verify via date of birth OR Pan Card Number.
7. Tap on the Process button
8. Enter the OTP received on your mobile/email
9. All Set! Your Customer ID will be displayed on the screen directly. Also, you can request a customer ID by SMS.

2. Check Your Welcome Kit, Statement, and Chequebook

Look back and try the traditional way to find your customer ID on bank official documents and papers – check these:

• Welcome Letter: The first document you receive after opening an account. Your Customer ID is usually printed at the top.
• Welcome Kit: Inside the folder or cover page, you’ll find your account details and Customer ID.
• Passbook: If you have a physical passbook sent by Yes Bank, it will contain your Customer ID on the first page along with other account details.
• Chequebook: Flip to the first or second page—your Customer ID is usually printed there.
• Credit Card Documents: If you are looking for your Yes Bank credit card customer ID, check the card-attached paper that you received from the bank.
• Old Account Statements (Physical or PDF): Open your physical copies or downloaded PDFs—your Customer number is often listed in the header.

If you lost your papers or don’t have any physical documents, don’t worry. You can still retrieve your Customer ID using WhatsApp or by checking your email.

> Get customer ID using Yes Bank WhatsApp Banking

Yes Bank offers a super convenient WhatsApp Banking feature:

1. Save the Yes Bank WhatsApp number: +91 82912 01200
2. Send a “Hi” message on WhatsApp.
3. Choose Account Services.
4. Select Get Statement using MPIN.
5. Enter MPIN and download the statement.
6. Your Customer ID will be printed in the statement header or top section.

Note: if it does not work for you, simply visit Yes Robot at the official website, tap on account services, select statement, and log in using your user ID and registered mobile number to view your customer ID.

3. Via Yes Online Net Banking

If you already use Yes Bank internet Banking, then it’s just a few clicks away from your ID. Follow this –

1. Visit the Yes Bank website and tap on the login Portal
2. Log in using your Login ID, password, and OTP.
3. As per the YES Robot (AI Assistant), navigate to “Modify Profile” under the Update profile section in Retail Net banking.
4. Your Customer ID will be displayed there.

4. IRIS by Yes Bank Mobile App

The official IRIS app also helps you view your profile and Customer ID.

1. Download the IRIS App:
2. Set Up the App:
   • Open the app and grant the necessary permissions.
   • Verify your mobile number by sending an SMS through the SIM linked to your Yes Bank account.
3. Activate the App:
   • Choose one of the following methods for activation:
     • Debit Card
     • Net Banking
     • Credit Card
     • Loan Account
4. Set Security PIN:
   • Create an MPIN for quick access and login using your 6-digit MPIN.
5. Find Your Customer ID:
   • Open the app and go to the Dashboard.
   • Navigate to the My Info section to view your Customer Number.

5. Call Yes Bank Customer Care or Visit the Nearest Branch

If digital methods don’t help you, your issue might be more technical, You can call or drop an Email to them here –

1. Toll-Free Number: 1800 1200
2. Service Hours: 8 AM to 8 PM (Only critical services are available after 8 PM).
3. For general inquiries: yestouch@yesbank.in
4. For YES First customers: yesfirst@yesbank.in

or walk into any Yes Bank branch with a valid ID proof and an ATM Card. The bank staff can retrieve and share your Customer ID after verifying your identity..

FAQs

Additional Tips

• Credit Card Customers: Yes, your credit card has a separate Customer ID. It’s printed on your welcome letter or credit card document.
• Multiple Products = One ID: If all your products are under one relationship, your Customer ID remains the same.
• ID Length: Contrary to popular belief, Yes Bank Customer IDs are not always exactly 9 digits. They range from 7 to 10 digits, depending on the product.

I hope you find this article helpful, don’t forget to bookmark it, share it with others, and don’t forget to explore our free financial tools at Easemoney for smarter money decisions.

Related Articles –

1. Forgot KVB Customer ID? Here’s How to Retrieve It
2. Quickly: Know Your Bandhan Bank Customer ID
3. How to Get a Canara Bank Customer ID Easily
4. Top 6 Ways to Get a Saraswat Bank Customer ID
5. How to Know a PNB Customer ID Easily

For more bank customer ID recovery guides, visit our complete list here: Find Every Bank CIF ID List

Disclaimer: Information shared here is based on publicly available sources and personal experiences. Please verify with Yes Bank for the latest updates.