Know Your Yes Bank Customer ID: A Simple Guide

A Yes Bank Customer ID is a unique number (usually 7 to 10 digits) assigned to every individual who holds an account or product with the bank, be it a:

• Savings Account
• Current Account
• Fixed Deposit
• Credit Card
• Loan Account

It is also known as a CIF Number in most banks, so don’t be confused.

According to data from Cloudera.com, Yes Bank has reached the 2 million customer mark across India. To handle the large user base efficiently, Yes Bank gives a customer ID.

Key Takeaways Before You Start

• Credit Card Customers: If you do not have an account with Yes Bank, then Yes, your credit card has a separate Customer ID. It’s printed on your welcome letter or credit card document.
• Multiple Products = One ID: If all your products are under one relationship, your Customer ID remains the same.
• ID Length: Contrary to popular belief, Yes Bank Customer IDs are not always exactly 9 digits. They range from 7 to 10 digits, depending on the product.

Scenario 1: You Just Opened a Yes Bank Account

Did you recently open your account online or via an agent? Don’t worry, your CIF you can easily find on –

1. Congratulations Email – It’s usually in the top-right corner of your Congratulations Form PDF.
2. Welcome Letter – The first document you receive after opening an account. Your Customer ID is usually printed at the top. if usually received by India Post when Basic KYC is done by you.
3. Welcome Kit: Inside the folder or cover page, you’ll find your account details and Customer ID.
4. Chequebook: In your welcome kit, you will get a chequebook. Flip to the first or second page—your Customer ID is usually printed there.
5. Credit Card Documents: If you are looking for your Yes Bank credit card customer ID, check the card-attached paper that you received from the bank.
6. Passbook: If you have a physical passbook sent by Yes Bank, it will contain your Customer ID on the first page along with other account details.

Note: The welcome kit will be received after your Full KYC with Yes Bank through the Branch OR Video KYC.

Digital methods to find your Customer ID

Still can’t find it? Let’s move to digital methods.

1. Get Customer ID via the Yes Bank Online Portal

To offer a quick solution, Yes Bank continuously adds digital services like these. It is a simple option to retrieve your Customer ID using your debit card and mobile number, without needing to log in. Follow these steps –

1. First, you have to visit the official website of Yes Bank and tap on Login via YES Online.
2. On the Yes Online Portal, Tap on Forget Login ID, just below the login button.
3. Now select an option from – Start process with Debit card (for savings account), loan account, Aadhar Card, NRI account, and Credit card.
4. Tap on ‘Debit Card’, then select the ‘Know Your Customer ID
5. Here you have to select your country, enter your mobile number.
6. Verify via date of birth OR Pan Card Number.
7. Tap on the Process button
8. Enter the OTP received on your mobile/email
9. All Set! Your Customer ID will be displayed on the screen directly. Also, you can request a customer ID by SMS.

Scenario 2: You are already a Yes Bank Netbanking user

1. Via Yes Online Net Banking

If you have your Login ID and your password. Also, using the Yes Banking mobile app, it’s just a few clicks away from your customer ID. Follow this –

1. Visit the Yes Bank website and tap on the login Portal
2. Log in using your Login ID, password, and OTP.
3. As per the YES Robot (AI Assistant), navigate to “Modify Profile” under the Update profile section in Retail Net banking.
4. Your Customer ID will be displayed there.

2. IRIS by Yes Bank Mobile App

The official IRIS app also helps you view your profile and Customer ID.

1. Download the IRIS App:
2. Set Up the App:
   • Open the app and grant the necessary permissions.
   • Verify your mobile number by sending an SMS through the SIM linked to your Yes Bank account.
3. Activate the App:
   • Choose one of the following methods for activation:
     • Debit Card
     • Net Banking
     • Credit Card
     • Loan Account
4. Set Security PIN:
   • Create an MPIN for quick access and login using your 6-digit MPIN.
5. Find Your Customer ID:
   • Open the app and go to the Dashboard.
   • Navigate to the My Info section to view your Customer Number.

Scenario 3: If you lost your Account banking details

If digital methods don’t help you or you have lost your passbook, Netbanking details. You can call or drop an Email to them here –

1. Toll-Free Number: 1800 1200
2. Service Hours: 8 AM to 8 PM (Only critical services are available after 8 PM).
3. For general inquiries: yestouch@yesbank.in
4. For YES First customers: yesfirst@yesbank.in

OR

Walk into any Yes Bank branch with a valid ID proof and an ATM Card. The bank staff can retrieve and share your Customer ID after verifying your identity.

Why Is Your Customer ID so Important?

The ID works as a universal reference within Yes Bank’s systems. It is required for –

• Needed for login to Net Banking and Mobile Banking.
• Required for loan eligibility checks and pre-approved offer views.
• Helps in opening the Yes Bank statement PDF, account summaries, and linking products.
• Needed when contacting support or updating KYC.

Other Questions Here –

Read More guide –

•  Find Every Bank CIF ID List