How to Enquiry Balance in Kerala Gramin Bank Fast

Kerala Gramin Bank is a government-owned scheduled bank in the state, sponsored by Canara Bank and holds a 35% stake. It was formed on July 8, 2013, in Malappuram, Kerala.

According to data from a KGB Bank Wikipedia report, the bank has more than 9.2 million customer base all around Kerala, and its total business has expanded to more than ₹41,000 crore. That’s impressive growth, and to manage this huge customer base, the bank now offers up-to-date digital solutions for simple tasks like checking your balance.

Whether you live in a city or a remote village, the bank provides you with multiple ways to access your money info—some require the internet, and others don’t.

Kerala Bank Merger with Other Banks

If you had an account in South Malabar Gramin Bank or North Malabar Gramin Bank, you are now automatically a part of Kerala Gramin Bank. All modern services apply to you too.

The bank knows that many customers in rural areas don’t use smartphones daily. So, they’ve provided traditional and modern ways to check balances easily.

Let’s explore them one by one.

1. Kerala Gramin Bank Missed Call Alert Number

To maintain smooth banking for all towns, villages in Kerala, the KGB offers an official missed call banking facility for account holders. It is quite simple, no need for internet, and it works in any remote area, just an active recharge and a mobile network are required. Follow the process –

Here’s how it works:

1. First and most important, please make sure your mobile number is linked to your Kerala Gramin Bank accounts (savings, selfie-account, and current account).
2. Dial the official missed call number: 9015800400 from your registered number.
3. The call will disconnect automatically after 2/3 rings.
4. After that, you will get an SMS from the bank with your available bank balance and your account’s last 4 digits.
5. If you have multiple accounts linked with the same number, you will get all bank account numbers and each bank balance in the same SMS. (optional)

Note:

• This works only for savings and current accounts. Also, you can confirm with the bank.
• If it’s not working or is not getting SMS after a moment, it might be due to server issues. Also, it can be a technical problem with the bank.
• Experts say, You can try again after a few hours on working days.
• Still not working for you? Email the bank at customercare.kgb@keralagbank.com or visit your home branch to update your mobile number.

3. Through the Paytm App

Nowadays, every smartphone has these UPI Apps, any app – BHIM UPI, Google Pay, phonepe or Paytm. Also, as per the reports, the Kerala Gramin Bank is officially a live UPI Partner of the NPCI banking list. So, follow the process to enquire –

1. Open the Paytm app on your phone.
2. Tap on your profile image (top left).
3. Go to UPI & Payment Settings.
4. Tap “Add New Bank Account”.
5. Search or scroll for “Kerala Gramin Bank.”
6. Enter your debit card number, expiry date, CVV, and 4-digit ATM PIN.
7. Enter the OTP sent to your phone and set your UPI PIN.
8. Now go back to the Paytm home screen, tap “Check Balance” under UPI, choose your KGB account, enter your UPI PIN—done!

Tips & Notes:

• Make sure your SIM card is in SIM slot 1.
• Always keep your UPI PIN private, even do not share it with banking staff and family.
• Works 24×7—even on holidays.

What digital products are offered by KGB to check Your Balance?

1. View via KGB INFI App

Earlier, Kerala Gramin Bank offered KGB mPAY and the little KGB app. These have now been discontinued at the end of 2024. In their place, the bank has officially launched the new KGB INFI app in their next phase of digital products. Follow the process to view your balance easily, just using a 6-digit mpin whenever you want –

Steps to register on KGB INFI:

1. Firstly, please download this new KGB INFI from the Play Store or App Store.
2. Accept terms and select “Let’s Go” on the welcome screen to join the app.
3. Now, tap Register, then tap Send SMS to verify your mobile number.
4. Enter the OTP received on your bank-linked mobile no.
5. Set a 6-digit passcode for login.
6. Log in and tap “Activate Mobile Banking”.
7. Enter your debit card number, expiry, CVV or use branch code/token (visit your branch, ask for activation code to register).
8. Set your 6-digit MPIN and then set fingerprint or face unlock to log in easily.
9. On the homepage, tap the eye icon to see your balance.

Requirements:

• Your mobile number should be registered.
• You must have an active debit card. If not available or stolen, apply new one or visit your branch and ask for generate token register for mobile banking.
• It works with fingerprint or face unlock for faster access and checking the balance daily.

3. DIGI KGB App

This is another official app by Kerala Gramin Bank. DiGi KGB is a lightweight and simple app for opening accounts and viewing balances.

What makes it special?

• You can open a selfie savings account directly from the app.
• It also works as an m-passbook for real-time account info.

Steps to use:

1. Download the DIGI KGB app from the Play Store.
2. Open it and enter your mobile number.
3. Tap “Already Have Account”.
4. Enter your full account number.
5. Enter OTP, then set a 4-digit MPIN.
6. Log in and tap Balance Enquiry or Mini Statement.

Easy for people who don’t want a complex setup or don’t use UPI.

How to Get Balance without an Internet And a Mobile Number Linked?

1. Visit Your ATM

1. Insert your KGB RuPay Contactless debit card.
2. Select any language you like (English, Tamil, Telugu, Hindi)
3. Enter your ATM PIN.
4. Select your account type.
5. Enter any random code (optional)
6. Choose “Balance Inquiry.”
7. View it on screen or print the receipt.

2. At the Branch:

• Visit your nearest Kerala Gramin Bank branch and ask for a balance check at the counter. It’s not working; you can use the passbook update machine in the branch to update with the latest balance.

Tip for you:

• At your KGB Home branch, ask for the application form to link your email ID with your bank account, which allows you to receive monthly e-statements on your email ID., Simply open it and view your latest available account balance each month.

What If You Still Face Issues?

Don’t worry—KGB has multiple support options:

• KGB WhatsApp Banking: simply send hi to 8886646364 and register a complaint directly.
• Customer Care Number: Toll-free 1800-425-4000
• Alternate Phone to try: 0497-2717800
• Email: customercare.kgb@keralagbank.com

FAQs